General Manager

This job opportunity is with a reputable full-service restaurant known for its 100% scratch kitchen, which emphasizes quality and freshness in every dish served. The restaurant prides itself on creating an exceptional dining experience for every guest by ensuring flawless execution of every detail during each shift. This establishment values team collaboration, guest satisfaction, and consistently maintaining high standards for food, beverage, and service. The restaurant operates in a high-volume environment, which requires strong leadership and effective management to uphold its reputation and meet financial goals.

The role of the Restaurant General Manager is central to the restaurant's success. This position involves providing direction, coaching, training, and development for all team members to maintain the highest standards of food quality, service, safety, and sanitation. The manager plays a pivotal role in enforcing company policies and procedures to ensure consistency and excellence in every aspect of the operation. Partnering with the General Manager (GM), the Restaurant General Manager focuses on driving the restaurant's financial performance. This includes managing inventory, controlling costs, and executing plans that lead to continuous improvements in sales and operational efficiency.

The Restaurant General Manager works closely with the team to manage scheduling, staffing, and recruitment to maintain optimal coverage and productivity. They are also responsible for fostering a positive working environment that is professional, safe, and free of harassment. Effective communication is essential in this role, as the manager must engage with guests, team members, management, owners, and vendors to address feedback, resolve issues, and build community involvement through catering and other initiatives.

Physical requirements of the position include the ability to lift up to 50 pounds, stand or sit for extended periods, and perform various physical tasks such as bending, reaching, and climbing. These physical capabilities are necessary because of the hands-on nature of restaurant management and operational oversight.

Applicants should have a high school diploma or GED, with some college education preferred. More importantly, candidates must bring at least three years of high-volume full-service restaurant management experience, exceptional leadership and motivational skills, and a customer-focused mindset aimed at delivering an exceptional dining experience. The ability to attract, train, develop, and retain top talent is critical to the success of the restaurant and the growth of the team.

In summary, this role offers an exciting opportunity to lead a dynamic, fast-paced restaurant dedicated to excellence in cuisine and service. The Restaurant General Manager will be instrumental in fostering a positive culture, achieving financial targets, and ensuring every guest leaves satisfied and eager to return.