General Manager

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Rooted in service and united by a strong purpose, Aramark strives to positively impact its employees, partners, communities, and the planet. The company values equal employment opportunity and fosters an inclusive environment where diversity is celebrated and every employee can participate fully without discrimination based on race, color, religion, national origin, age, sex, gender, or any other protected characteristics. At Aramark, the mission is to do great things by providing exceptional service and continuously developing talent, fueling passions, and empowering professional growth within its workforce. By joining Aramark, employees become part of a team that values innovation, commitment, and the importance of delivering high-quality services across multiple industries, including food service, hospitality, facilities management, retail, and transportation.

The role of General Manager at Aramark is a dynamic and multifaceted leadership position responsible for managing multiple contracted services and ensuring they meet the client’s operational and financial goals. This position typically oversees contracts generating from 2 to 15 million dollars or more in revenue. General Managers lead teams that handle diverse services such as food service, facility support, custodial services, retail operations, lodging, transportation, and more. The role demands a hands-on approach to operations management combined with strategic vision to optimize service delivery and exceed client expectations.

General Managers play a crucial role in building and maintaining positive relationships with clients and the community. They continuously assess operational effectiveness and develop strategic plans to enhance employee and customer satisfaction. A key responsibility is to build, develop, and lead a strong management team that can successfully execute organizational objectives. Financial savvy is essential, as General Managers partner with finance teams to manage budgets, implement financial controls, and devise operational improvements that boost productivity and profitability.

Safety and compliance are paramount in this role. The General Manager ensures all operations adhere to local, state, and federal regulations and maintains all required records and reports. They also enforce Aramark’s rigorous standards of safety, business conduct, and operational excellence at all times. This role requires an entrepreneurial mindset combined with strong interpersonal skills to foster effective communication with clients, senior management, and support teams within Aramark.

The ideal candidate possesses meaningful experience in the service industry, contract services, or hospitality environment, with proven leadership abilities, especially in managing through other managers. Essential qualifications include a bachelor’s degree in food service, hospitality, facilities management, or business management. A successful General Manager is adept at interpreting contracts to identify operational improvements, crafting and implementing sales strategies, and managing department budgets with precision. Physical demands of the role may include lifting, bending, pushing, pulling, and extended periods of walking or standing. Additionally, adherence to uniform and personal protective equipment (PPE) requirements is expected.

Joining Aramark as a General Manager offers an opportunity to lead a diverse team dedicated to excellence, innovation, and customer satisfaction, while advancing your career in a global company that champions growth and inclusion.