Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
Paid training
Employee Discount Program
competitive pay
Monthly bonuses
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality food, exceptional customer service, and a welcoming dining experience. Established in 1969, Wendy's has grown to become one of the largest and most trusted quick-service restaurant brands in the world. The company's dedication to fresh, made-to-order meals and a customer-centric approach has helped it maintain a competitive edge in the fast-food industry. It operates through both company-owned stores and franchise locations, providing numerous career opportunities for individuals passionate about food service and management.
This job opportunity is with a Wendy's franchisee located at 4849 North I-35, Round Rock, TX 78664. This location is independently owned and operated, ensuring a unique approach to customer service and community engagement consistent with Wendy's brand values. The franchise offers a dynamic work environment where team leaders and managers can develop their skills, grow within the organization, and contribute to the restaurant's success.
The role of a General Manager at Wendy's is pivotal to the restaurant's operational excellence and customer satisfaction. General Managers serve as the leaders of the restaurant management team, responsible for providing direction, training, and expertise to ensure that customer expectations are exceeded. They oversee the daily operations of the restaurant, working directly under the supervision of a District Manager. Their responsibilities span financial management, staff scheduling, recruitment, training, and development of team members, as well as maintaining high standards of food safety and facility management.
A career as a General Manager at Wendy's offers substantial growth potential. Employees are supported through paid training programs designed to impart the skills necessary to lead effectively and uphold Wendy's standards. The company fosters a culture of learning and development, encouraging managers to advance within the organization or explore opportunities beyond their current roles. The position features competitive pay with monthly bonuses, and a comprehensive benefits package that includes medical, dental, and vision plan options, short-term and long-term disability insurance, life insurance, and a 401(k) plan with employer matching contributions.
In this role, General Managers create and manage work schedules to optimize restaurant operations, interview and hire qualified candidates, and orient new team members to ensure a smooth onboarding process. They provide ongoing coaching, counseling, and development to enhance team performance and build a positive workplace culture. Ensuring compliance with health and safety standards is paramount, including managing proper food handling, equipment maintenance, and facility cleanliness to meet regulatory inspections.
General Managers are expected to lead by example, maintaining a "Customer First" attitude and fostering a service experience that encourages guests to return. Problem-solving and decision-making skills are essential, as managers must balance operational metrics with employee satisfaction and financial goals. Physical stamina is required, as the role involves standing and moving for the majority of shifts and using various restaurant equipment such as headsets, registers, and grills.
Wendy's is committed to diversity and equal opportunity employment, providing reasonable accommodations for individuals with disabilities and ensuring a welcoming environment for all qualified applicants, irrespective of age, race, color, religion, sex, sexual orientation, disability, or national origin. The franchise requires candidates to be at least 21 years old, possess reliable transportation, and either have or be willing to obtain ServSafe certification by the end of training.
Overall, this General Manager position offers a rewarding career path for candidates eager to lead a fast-paced restaurant team, deliver exceptional customer experiences, and contribute to a brand known for quality and innovation in the quick-service restaurant industry.
This job opportunity is with a Wendy's franchisee located at 4849 North I-35, Round Rock, TX 78664. This location is independently owned and operated, ensuring a unique approach to customer service and community engagement consistent with Wendy's brand values. The franchise offers a dynamic work environment where team leaders and managers can develop their skills, grow within the organization, and contribute to the restaurant's success.
The role of a General Manager at Wendy's is pivotal to the restaurant's operational excellence and customer satisfaction. General Managers serve as the leaders of the restaurant management team, responsible for providing direction, training, and expertise to ensure that customer expectations are exceeded. They oversee the daily operations of the restaurant, working directly under the supervision of a District Manager. Their responsibilities span financial management, staff scheduling, recruitment, training, and development of team members, as well as maintaining high standards of food safety and facility management.
A career as a General Manager at Wendy's offers substantial growth potential. Employees are supported through paid training programs designed to impart the skills necessary to lead effectively and uphold Wendy's standards. The company fosters a culture of learning and development, encouraging managers to advance within the organization or explore opportunities beyond their current roles. The position features competitive pay with monthly bonuses, and a comprehensive benefits package that includes medical, dental, and vision plan options, short-term and long-term disability insurance, life insurance, and a 401(k) plan with employer matching contributions.
In this role, General Managers create and manage work schedules to optimize restaurant operations, interview and hire qualified candidates, and orient new team members to ensure a smooth onboarding process. They provide ongoing coaching, counseling, and development to enhance team performance and build a positive workplace culture. Ensuring compliance with health and safety standards is paramount, including managing proper food handling, equipment maintenance, and facility cleanliness to meet regulatory inspections.
General Managers are expected to lead by example, maintaining a "Customer First" attitude and fostering a service experience that encourages guests to return. Problem-solving and decision-making skills are essential, as managers must balance operational metrics with employee satisfaction and financial goals. Physical stamina is required, as the role involves standing and moving for the majority of shifts and using various restaurant equipment such as headsets, registers, and grills.
Wendy's is committed to diversity and equal opportunity employment, providing reasonable accommodations for individuals with disabilities and ensuring a welcoming environment for all qualified applicants, irrespective of age, race, color, religion, sex, sexual orientation, disability, or national origin. The franchise requires candidates to be at least 21 years old, possess reliable transportation, and either have or be willing to obtain ServSafe certification by the end of training.
Overall, this General Manager position offers a rewarding career path for candidates eager to lead a fast-paced restaurant team, deliver exceptional customer experiences, and contribute to a brand known for quality and innovation in the quick-service restaurant industry.
Job Requirements
- Must be 21 years of age or older
- reliable transportation to travel to home store and other locations occasionally
- ability to stand and move for most of the shift
- proficiency in using restaurant equipment such as headset, register, or grill
- willingness to follow brand standards and guidelines
- eligible to work in the country
- pass a background investigation
- ability to maintain a balance between employee and guest experience, operational metrics and financial goals
Job Qualifications
- High school diploma or equivalent
- prior management experience in the restaurant or food service industry preferred
- strong leadership and interpersonal skills
- problem-solving and decision-making abilities
- commitment to customer service excellence
- knowledge of food safety regulations and procedures
- certification or willingness to obtain SERV Safe certification
Job Duties
- Maintain day-to-day financial controls
- create and manage staff schedules
- interview, hire, train and orientate team members
- oversee coaching, counseling and developing staff and managing team relations
- exercise proper food handling, equipment maintenance and facility management
- ensure health and safety inspections and standards are met
- lead management team to achieve employee, customer, sales and operational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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