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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $50,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

BKC is a well-established restaurant company dedicated to providing exceptional dining experiences to its guests. Known for its commitment to quality, customer satisfaction, and operational excellence, BKC operates numerous restaurant locations across various regions, aiming to bring delicious and affordable food to its customers while maintaining high standards of service and cleanliness. BKC is recognized not only for its flavorful menu but also for its focus on team development and community engagement, making it a preferred employer in the restaurant industry. The company fosters an inclusive and dynamic workplace culture where employees are encouraged to grow professionally and contribute meaningfully... Show More

Job Requirements

  • Must be at least eighteen (18) years of age
  • High school diploma or GED required, 2 years of college preferred
  • 1-2 years of previous restaurant management experience
  • Strong understanding of P&L management and drivers of restaurant profitability
  • Ability to prioritize own and others’ work and time to meet deadlines and objectives
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends, and holidays
  • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Job Qualifications

  • High school diploma or GED
  • 1-2 years of previous restaurant management experience
  • Strong understanding of P&L management and drivers of restaurant profitability
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Ability to prioritize own and others’ work and time to meet deadlines and objectives

Job Duties

  • Have primary accountability for the restaurant P&L and actively manage towards desired financial outcomes
  • Review key P&L lines to increase profitability for the restaurant
  • Drive sales through proactive guest service, people development, and operations management
  • Motivate and direct team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
  • Manage the guest experience through operations and timely response to guest issues
  • Problem solve guest feedback systems to determine root-causes and develop action plans to address issues
  • Identify and interact with the community to engage the prospective guest and execute local marketing initiatives
  • Lead the restaurant’s recruitment and selection process to build and retain an effective restaurant team
  • On-board new team members by training and guiding them through the certification process
  • Inspire the restaurant team by effectively managing individual and team recognition programs
  • Provide coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance
  • Manage restaurant labor using optimal Manager staffing and Team Member scheduling
  • Enforce compliance with government regulations, employment laws, and BKC policies
  • Ensure that restaurant upholds operational and brand standards
  • Perform duties of the Assistant Manager and Hourly Shift coordinator when necessary

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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