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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Our establishment is a well-established casual dining restaurant known for delivering excellent service and quality dining experiences to our guests. We pride ourselves on maintaining a warm and welcoming atmosphere that encourages community and team spirit among our staff and customers alike. Our restaurant has developed a strong reputation in the area due to our dedication to hospitality, attention to detail, and commitment to providing a unique dining experience that keeps guests coming back. We operate with a focus on high standards of cleanliness, efficient service, good food quality, and fostering a positive work environment for all employees. Being part of our team means contributing to a culture that values hard work, creativity, and continuous improvement in all aspects of dining and restaurant management.

The General Manager role is pivotal to our restaurant's success and serves as the senior leadership position responsible for the comprehensive operation of the entire restaurant. This role involves overseeing daily operations, leading a diverse team of hourly employees and store managers, and ensuring that service standards meet or exceed company expectations. As the General Manager, you will be the driving force behind maintaining cleanliness and sanitation standards, ensuring guests receive friendly and timely service, and that all administrative and accounting functions are performed accurately and efficiently in compliance with company policies. Your leadership will be critical in cultivating a motivated staff by providing coaching, feedback, and opportunities for growth. With your vision and direction, the team will be empowered to deliver outstanding guest experiences consistently.

This position demands robust experience in general management within a casual dining setting, where operational knowledge, customer service excellence, and staff management are core competencies. Physical requirements include the ability to stand and maintain well-paced mobility for extended periods—up to 12 hours—and the capability to lift weights between 25 and 50 pounds as needed. Additionally, candidates must meet the minimum age requirement of 21 years at the time of hire. The role blends hands-on involvement with strategic leadership to ensure operational efficiency, financial profitability, and high morale among employees. This is a full-time position that offers a competitive salary commensurate with experience and the opportunity to make a significant impact on the success and reputation of the restaurant.

Job Requirements

  • at least 21 years of age upon date of hire
  • ability to stand and exert well-paced mobility for up to 12 hours
  • ability to lift 25 to 50 pounds
  • previous experience in restaurant management
  • knowledge of company policies and procedures
  • strong organizational skills
  • capacity to lead and motivate a team effectively

Job Qualifications

  • previous general management experience
  • experience in casual dining restaurant environment
  • strong leadership and people development skills
  • excellent communication and interpersonal skills
  • ability to manage administrative and accounting duties
  • capable of maintaining service quality under pressure
  • understanding of cleanliness and sanitation standards

Job Duties

  • direct the activities of hourly employees and store managers
  • ensure cleanliness and sanitation
  • provide friendly and efficient guest service
  • perform all administrative and accounting duties according to company policy
  • use coaching and feedback to develop staff skills
  • provide vision and leadership to the team
  • maintain operational standards to meet company objectives

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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