Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) plan with employer match
Employee Discount Program
Paid training
competitive pay with monthly bonuses
Job Description
Wendy's is a leading fast-food restaurant chain globally recognized for its fresh, high-quality ingredients and exceptional customer service. Operating a vast network of franchise and company-owned locations, Wendy's has built a strong reputation for innovation in the quick-service restaurant industry, offering a diverse menu that caters to a wide range of tastes and preferences. Located at 959 W. Clairmont Ave., Eau Claire, WI, this Wendy's franchise is part of a larger family that prides itself on delivering a memorable dining experience through efficient operations and a committed team. The opportunity to work at this location means becoming part of a brand that values community involvement, employee growth, and customer satisfaction.
The role of General Manager at Wendy's is pivotal to the success of each restaurant. As the leader of the restaurant management team, the General Manager provides critical direction, training, and expertise to ensure that customer expectations are exceeded consistently. This role directly influences the restaurant’s daily operations, stemming from under the leadership of a District Manager. Responsibilities include maintaining day-to-day financial controls, overseeing staff schedules, hiring and training new team members, and managing employee relations with coaching and counseling. The General Manager ensures adherence to food safety, health and safety standards, and maintenance of equipment and facilities. This position demands a strong commitment to promoting a customer-first culture and operational excellence.
Candidates should expect a role that not only focuses on operational management but also emphasizes career growth and development, with opportunities to advance within the organization and beyond. Wendy's provides comprehensive paid training, allowing General Managers to truly understand the brand and operational nuances the 'Wendy’s Way' entails. Employees benefit from perks like an employee discount program, meal discounts during shifts, competitive pay structure including monthly bonuses, and a suite of benefits including medical, dental, vision plans, life insurance, and a 401(k) plan with employer match. This is a full-time management position that requires professionalism, dedication, and a passion for leading teams to success while delivering an exceptional customer experience. The General Manager is expected to foster a positive work environment where employees are motivated and supported in their growth.
The role of General Manager at Wendy's is pivotal to the success of each restaurant. As the leader of the restaurant management team, the General Manager provides critical direction, training, and expertise to ensure that customer expectations are exceeded consistently. This role directly influences the restaurant’s daily operations, stemming from under the leadership of a District Manager. Responsibilities include maintaining day-to-day financial controls, overseeing staff schedules, hiring and training new team members, and managing employee relations with coaching and counseling. The General Manager ensures adherence to food safety, health and safety standards, and maintenance of equipment and facilities. This position demands a strong commitment to promoting a customer-first culture and operational excellence.
Candidates should expect a role that not only focuses on operational management but also emphasizes career growth and development, with opportunities to advance within the organization and beyond. Wendy's provides comprehensive paid training, allowing General Managers to truly understand the brand and operational nuances the 'Wendy’s Way' entails. Employees benefit from perks like an employee discount program, meal discounts during shifts, competitive pay structure including monthly bonuses, and a suite of benefits including medical, dental, vision plans, life insurance, and a 401(k) plan with employer match. This is a full-time management position that requires professionalism, dedication, and a passion for leading teams to success while delivering an exceptional customer experience. The General Manager is expected to foster a positive work environment where employees are motivated and supported in their growth.
Job Requirements
- Must be 21 years of age or older
- Must have or be willing to obtain SERV Safe certification by the end of training
- Secure reliable transportation to travel to home store and other locations for training and tasks
- Ability to stand and move for most of the shift
- Willingness to use restaurant equipment such as headset, register, or grill
- Eligible to work in the country and pass background investigation
Job Qualifications
- Experience in restaurant management or similar leadership role
- Strong communication and interpersonal skills
- Ability to lead and develop a team effectively
- Knowledge of food safety regulations and procedures
- Problem-solving and decision-making skills
- Commitment to customer service excellence
- Ability to handle financial controls and scheduling
Job Duties
- Maintain day-to-day financial controls
- Create and manage staff schedules
- Interview, hire, train and orientate team
- Oversee coaching, counseling, and developing staff and managing team relations
- Exercise proper food handling, equipment maintenance and facility management
- Ensure health and safety inspections and standards are met
- Lead the management team to achieve employee, customer, sales, and operational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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