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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,000.00 - $70,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
People development bonuses
Tuition Assistance
career growth
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned fast-casual restaurant chain that is rapidly expanding its footprint by opening nearly one new restaurant every day. Established as a leader and innovator in the food industry, Chipotle is committed to cultivating a better world through its mission to make better food accessible to everyone. The company takes pride in serving responsibly sourced, classically cooked, real food with wholesome ingredients free from artificial colors, flavors, or preservatives. Operating across the United States, Canada, the United Kingdom, France, and Germany, Chipotle is unique in its management style by owning and operating all its restaurants in North America and Europe. This commitment to control and quality ensures a consistent and high-quality experience for guests worldwide.

Chipotle's corporate culture emphasizes the values of diversity, equity, and inclusion, making it a people-first company. It fosters an environment where world-class individuals are hired and developed, championing these core values while delivering exceptional guest service and promoting sustainable business practices. The company is also a leader in digital innovation and technology, continuously evolving to meet the future demands of fast food and the restaurant industry. Chipotle places a strong focus on supporting efforts to shift the future of farming and food, actively engaging in conversations and initiatives that promote sustainability and better food systems.

The General Manager role at Chipotle offers a unique leadership opportunity within this fast-growing and forward-thinking restaurant chain. As a General Manager, you will lead from the front by hiring and developing a talented team, building a winning culture, and running a strong business. This role requires an individual with a passion for hospitality and people development, combined with excellent operational skills. You will be responsible for the full employee lifecycle, including recruitment, hiring, training, and performance management. Using Chipotle’s comprehensive training tools and resources, you will empower crew members, shift leaders, and apprentices to deliver exceptional service.

In this role, you will oversee the day-to-day operations of the restaurant, ensuring it runs smoothly and efficiently. Key responsibilities include managing schedules, controlling profit and loss, forecasting sales, and maintaining compliance with food safety and operational standards. You will also ensure a clean and inviting dining environment that is always guest-ready. Strong financial accountability is a major component of this position, as you will be driving the restaurant’s financial performance to achieve annual sales and cash flow goals.

The work environment is fast-paced and requires physical stamina, as this role involves standing and walking around the restaurant for prolonged periods, lifting up to 50 pounds, and working in varied temperature conditions. It demands excellent communication skills to coordinate effectively with both the Chipotle team and customers, ensuring the delivery of a positive guest experience. The schedule for a General Manager includes lunch, dinner, and weekend shifts, highlighting the need for flexibility and consistent leadership during all operating hours.

Overall, this is an exciting opportunity to be part of a company that is redefining fast food and cultivating a better world. Chipotle offers not only a rewarding career in restaurant management but also the chance to grow professionally and personally within a supportive and dynamic environment. Joining Chipotle means becoming part of a team dedicated to innovation, quality, hospitality, and sustainable growth, all while playing a pivotal role in creating memorable experiences for guests and shaping the future of food service.

Job Requirements

  • Previous restaurant management experience required including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • ability to work lunch, dinner, and weekend shifts
  • physical ability to stand and walk for 10 hours a day
  • ability to lift 50lbs
  • excellent communication skills
  • ability to work in a fast-paced kitchen environment
  • genuine enthusiasm for people development and leadership
  • commitment to uphold food safety and compliance standards

Job Qualifications

  • Previous restaurant management experience
  • experience in scheduling and P&L management
  • knowledge of food safety standards
  • experience in sales forecasting
  • experience in recruiting and interviewing
  • passion for hospitality and people development
  • creative approach to marketing and driving sales

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • ensure speed of service, accuracy, and positive guest obsessed experience
  • be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • direct our team members to deliver accurate and on-time digital orders
  • be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea)
  • ensure the dining room remains clean and the restaurant is always guest-ready
  • uphold food safety, operational, and compliance standards
  • be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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