McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Disability insurance
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is offered by an independent franchisee who owns and operates a McDonald’s restaurant. Unlike McDonald’s USA, which licenses its logos and food products to franchisees, this franchise is a separate company and employer. This means the franchisee handles all employment matters, including hiring, firing, scheduling, and supervision, independently of McDonald’s USA. If hired, you will be employed by the franchisee, not McDonald’s USA, which has no control over the hiring processes or ongoing employment decisions at this location.

The McDonald’s brand is one of the most recognized in the world, serving millions of customers daily through a network of franchised and corporate-owned restaurants focused on providing quick, consistent, and quality food and service. Working for this franchise offers a unique opportunity to be part of a globally reputable food service environment while enjoying the autonomy and close-knit culture of an independent franchise operation.

The role available is that of a General Manager, a leadership position pivotal to the success of the restaurant. The General Manager is responsible for the overall profitability of the restaurant, ensuring that it meets McDonald’s high standards in Quality, Service, and Cleanliness. This involves setting and achieving operational goals while managing a team, particularly Department Managers who oversee specific sections of the restaurant.

As a General Manager, this position requires strong leadership skills to coach, direct, and motivate team members to meet goals and continuously improve their departments. The General Manager also plays a crucial part in recruitment and development of managerial staff such as Department and Shift Managers, ensuring the restaurant is equipped with an effective leadership team to sustain and grow the business.

Ideal candidates for this role will have previous experience running high-volume quick service restaurant locations or backgrounds in hospitality or retail environments that demand similar operational and customer service expertise. The role is suited for those who are ambitious about career progression and want a job that not only challenges them but also offers opportunities for personal and professional growth.

This position offers flexibility in work hours and supports continuing education and skill building. The franchisee promotes a positive work culture with energy, purpose, and the opportunity to be yourself while contributing to a team dedicated to delivering excellent customer experiences.

Compensation includes competitive pay with additional incentives and benefits. Benefits for a General Manager at a corporate-owned McDonald’s restaurant include 15 days paid vacation, 7 paid holidays, and participation in Archways to Opportunity - a program that provides education opportunities such as earning a high school diploma, college tuition assistance, and English classes. Other benefits include medical, dental, and vision coverage, pre-tax flexible spending accounts, various insurance coverages like short- and long-term disability and life insurance, paid leaves of absence, employee recognition programs, adoption assistance, and matching gifts programs. These benefits enhance the overall job satisfaction and encourage long-term career commitment.

This job posting serves as an introduction to the role and does not encompass all daily job functions, which can vary greatly. Candidates interested in this opportunity should be ready to take on multiple responsibilities, working in a dynamic, fast-paced environment. By applying, candidates acknowledge the separate employer status of the franchisee and accept that all employment, scheduling, and disciplinary decisions lie within the franchisee's discretion.

Joining this McDonald’s franchise means becoming part of a reputable brand with a supportive work environment focused on career growth, flexibility, and comprehensive benefits that acknowledge the value of your contribution and commitment.

Job Requirements

  • At least 18 years of age
  • Previous management experience in quick service restaurants or related industries
  • Ability to lead and motivate teams
  • Strong problem-solving and decision-making capabilities
  • Willingness to work flexible hours including weekends and holidays
  • Ability to maintain high standards of quality and cleanliness
  • Commitment to customer service excellence

Job Qualifications

  • Previous experience as a General Manager in high-volume quick service restaurants
  • Strong leadership and people management skills
  • Background in hospitality or retail preferred
  • Ability to set goals, coach teams, and improve departmental performance
  • Effective communication and organizational skills
  • Must be at least 18 years old
  • Proven record of managing teams and achieving business objectives

Job Duties

  • Run a profitable restaurant by meeting operational goals
  • Ensure the restaurant meets McDonald’s standards of quality, service, and cleanliness
  • Lead and support a team of Department Managers by setting goals and providing coaching
  • Manage recruitment, hiring, and development of Department and Shift Managers
  • Oversee daily restaurant operations and resolve any issues promptly
  • Foster a positive and energetic team environment focused on customer satisfaction
  • Monitor financial performance and control expenses to maximize profitability

Job Criteria

Experience

Expert Level (7+ years)


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