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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $150,000.00 - $190,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Management bonus plan
Career development opportunities
Diversity and inclusion initiatives
employee empowerment
Safety culture
Compliance training
Job Description
Element is a leading global company specializing in testing, inspection, and certification services. With a workforce of over 9,000 professionals across more than 270 locations in 30 countries, Element is dedicated to making products, materials, processes, and services safer, compliant, and fit for purpose. The organization supports customers from the early stages of research and development, through complex regulatory approvals, to production. Their extensive network of scientists, engineers, and technologists ensures the highest standards of quality assurance, sustainability, and market access. Despite its vast global presence, Element fosters a close-knit culture where employees are empowered to take charge of their... Show More
Job Requirements
- Bachelor's degree in business, engineering, operations or related field
- 8-12 plus years of operations leadership experience
- Experience in manufacturing, laboratory, or aerospace environment preferred
- Strong background in workflow management, planning, and customer-facing operation
- Strong organizational skills
- Problem-solving and conflict resolution skills
- Proven track record of driving profitability and improving EBITDA
Job Qualifications
- Bachelor's degree in business, engineering, operations, or related field
- 8-12 plus years of operations leadership experience
- Experience in manufacturing, laboratory, or aerospace environment preferred
- Strong background in workflow management, planning, and customer-facing operation
- Strong organizational, problem-solving and conflict resolution skills
- Proven track record of driving profitability and improving EBITDA
Job Duties
- Lead end-to-end front-end operations including receiving, order entry, production planning and scheduling, machining, remnants management, customer service and invoicing
- Ensure efficient flow of work from customer intake through test readiness
- Eliminate bottlenecks and improve throughput, turnaround time, and data accuracy
- Execute financial targets through accurate billing, forecasting support, and minimizing revenue leakage and rework
- Support forecasting and operational planning through accurate pipeline and workload visibility
- Manage working capital drivers such as backlog and billing cycle time
- Establish a high-performing, customer-centric front-end operation
- Ensure responsiveness, accuracy, and professionalism in all customer interactions
- Partner with Sales and Account teams to support customer retention and growth
- Resolve customer issues quickly and effectively
- Lead workforce planning, staffing, scheduling, and daily execution across front-end teams
- Provide clear direction, performance management, and accountability
- Foster a culture of safety, respect, and operational discipline
- Develop team capability through coaching, feedback, and training
- Collaborate cross-functionally with Quality, EHS, Finance, HR, Sales, and Technical teams to drive integrated success
- Ensure full compliance with Element policies and applicable local, state, and federal regulations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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