Job Overview
Employment Type
Full-time
Compensation
Salary
Range $87,360.00 - $120,640.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
bonus plan
Job Description
Ulta Beauty (NASDAQ: ULTA) is the largest beauty retailer in North America and a premier destination for cosmetics, fragrance, skincare, haircare products, and salon services. The company is renowned for its diverse product offerings, featuring more than 25,000 products from approximately 500 well-established and emerging beauty brands. From luxury and high-end brands to value-priced and private label products, Ulta Beauty caters to all beauty enthusiasts by providing an extensive, accessible, and exciting shopping experience both in-store and online.
Ulta Beauty stores are not just retail locations; each store offers a full-service salon featuring hair, skin, brow, and makeup services, enhancing the overall customer journey. The company’s commitment to inclusivity, innovation, and exceptional customer service has positioned it as a leader in the beauty industry, celebrated for empowering people through beauty. The corporate culture is defined by its passion for discovery, uncommon artistry, and an unwavering commitment to transform the beauty world one shade, lash, and cut at a time.
This transformative approach to beauty extends into Ulta Beauty's workplace environment, which emphasizes vision, mission, and lived values. The company fosters a culture where employees' voices are valued and recognized, contributions are acknowledged, and professional growth opportunities are abundant. Ulta Beauty actively encourages employees to seek greater purpose and offers an inspiring work environment with continuous learning and development.
The General Manager (GM) position at Ulta Beauty is a pivotal leadership role responsible for driving the success of a single retail store, inclusive of the salon. The GM embodies the company’s mission and values, leading a team of managers and associates to deliver top-line sales growth while maintaining operational excellence. This leadership role requires a strategic focus on performance metrics such as sales, service quality, payroll management, and expense control.
In this role, the GM promotes accountability and financial acumen to ensure profitability. Key responsibilities include overseeing store scheduling to maximize productivity, managing payroll budgets effectively, and addressing operational challenges with appropriate solutions to meet Ulta Beauty’s goals. The GM also performs direct guest engagement activities such as makeup applications, skincare consultations, and product demonstrations to enhance the shopping experience and drive sales.
People leadership is central to the GM position. This includes attracting, retaining, and developing a diverse, top-performing team. The GM partners with district management and people success teams to enforce policies fairly and cultivate an inclusive environment that inspires growth and engagement. A strong emphasis is placed on leadership development, coaching, individual performance reviews, and succession planning to maintain a highly engaged and motivated workforce.
From a process perspective, the GM ensures full compliance with company policies, standards, and procedures. Emphasizing operational integrity, the GM enforces loss prevention, inventory control, and workplace safety standards. The ability to leverage technology tools for scheduling, task management, and reporting is crucial to optimizing daily store operations and supporting continuous improvement initiatives.
This full-time position offers a competitive salary range of $87,360 to $120,640 per year, with eligibility for additional compensation through the company’s bonus plan. Employees are offered comprehensive benefits including paid time off, health, dental, vision, life, and disability coverage. The role requires flexibility to work varied shifts including evenings, weekends, holidays, and involves travel to attend corporate meetings and conferences.
Ulta Beauty is committed to equitable hiring practices and values diversity and inclusion throughout its workforce. The company welcomes all qualified applicants and complies with all applicable fair chance employment laws. If you are passionate about beauty, leadership, and driving operational excellence in a dynamic retail environment, the General Manager role at Ulta Beauty offers a rewarding opportunity to grow your career in an exciting and innovative company.
Ulta Beauty stores are not just retail locations; each store offers a full-service salon featuring hair, skin, brow, and makeup services, enhancing the overall customer journey. The company’s commitment to inclusivity, innovation, and exceptional customer service has positioned it as a leader in the beauty industry, celebrated for empowering people through beauty. The corporate culture is defined by its passion for discovery, uncommon artistry, and an unwavering commitment to transform the beauty world one shade, lash, and cut at a time.
This transformative approach to beauty extends into Ulta Beauty's workplace environment, which emphasizes vision, mission, and lived values. The company fosters a culture where employees' voices are valued and recognized, contributions are acknowledged, and professional growth opportunities are abundant. Ulta Beauty actively encourages employees to seek greater purpose and offers an inspiring work environment with continuous learning and development.
The General Manager (GM) position at Ulta Beauty is a pivotal leadership role responsible for driving the success of a single retail store, inclusive of the salon. The GM embodies the company’s mission and values, leading a team of managers and associates to deliver top-line sales growth while maintaining operational excellence. This leadership role requires a strategic focus on performance metrics such as sales, service quality, payroll management, and expense control.
In this role, the GM promotes accountability and financial acumen to ensure profitability. Key responsibilities include overseeing store scheduling to maximize productivity, managing payroll budgets effectively, and addressing operational challenges with appropriate solutions to meet Ulta Beauty’s goals. The GM also performs direct guest engagement activities such as makeup applications, skincare consultations, and product demonstrations to enhance the shopping experience and drive sales.
People leadership is central to the GM position. This includes attracting, retaining, and developing a diverse, top-performing team. The GM partners with district management and people success teams to enforce policies fairly and cultivate an inclusive environment that inspires growth and engagement. A strong emphasis is placed on leadership development, coaching, individual performance reviews, and succession planning to maintain a highly engaged and motivated workforce.
From a process perspective, the GM ensures full compliance with company policies, standards, and procedures. Emphasizing operational integrity, the GM enforces loss prevention, inventory control, and workplace safety standards. The ability to leverage technology tools for scheduling, task management, and reporting is crucial to optimizing daily store operations and supporting continuous improvement initiatives.
This full-time position offers a competitive salary range of $87,360 to $120,640 per year, with eligibility for additional compensation through the company’s bonus plan. Employees are offered comprehensive benefits including paid time off, health, dental, vision, life, and disability coverage. The role requires flexibility to work varied shifts including evenings, weekends, holidays, and involves travel to attend corporate meetings and conferences.
Ulta Beauty is committed to equitable hiring practices and values diversity and inclusion throughout its workforce. The company welcomes all qualified applicants and complies with all applicable fair chance employment laws. If you are passionate about beauty, leadership, and driving operational excellence in a dynamic retail environment, the General Manager role at Ulta Beauty offers a rewarding opportunity to grow your career in an exciting and innovative company.
Job Requirements
- Work a flexible, full-time schedule including days, evenings, weekends, and holidays
- Must be available to close the store at least once per week
- Attend corporate business meetings and conferences, including overnight stays and interstate travel
- Maintain valid identification for airline travel
- Maintain prompt and regular attendance
- Be knowledgeable and ensure compliance with company policies and procedures
- Enforce dress code and maintain store standards
- Capable of frequent walking, bending, reaching, twisting, and lifting up to 25 lbs
- Use technology tools effectively for scheduling and task management
- Ability to lead and develop a diverse team
- Provide exceptional guest service including makeup applications and product demonstrations
Job Qualifications
- Bachelor’s degree is preferred
- 3-5+ years of fast-paced retail management or relevant work experience
- Experience driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
- Proven ability to monitor inventory levels, achieve operational excellence, drive service culture, and execute merchandising directives
- Skilled in attracting, developing, and motivating top talent
- Ability to lead and influence teams and adapt swiftly to change
- Proficient with Point of Sale systems, Microsoft Office, and Apple devices
- Excellent written and verbal communication skills
- Strong collaboration and interpersonal skills
- Excellent organizational skills to manage multiple tasks
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable
Job Duties
- Promote a culture of accountability to meet or exceed sales, guest loyalty, payroll, omni-channel, and retail shrink goals
- Drive company profitability through operational excellence, top-line sales growth, and expense control
- Leverage store forecast and payroll budgets to support scheduling and maximize productivity
- Address issues identified in financial and operational reports, store visits, and audits
- Perform makeup applications, skincare analysis, and product demonstrations to engage guests and drive sales
- Attract, hire, and retain a diverse team, addressing staffing needs efficiently
- Build a highly engaged team through effective communication, training, coaching, and performance reviews
- Ensure compliance with company policies, procedures, and standards including loss prevention and workplace safety
- Utilize scheduling and task management tools to optimize store operations
- Protect company assets and minimize loss through adherence to inventory control and cash management procedures
- Drive continuous improvement by adopting company initiatives and technology
- Provide feedback to field leadership on business trends, operational challenges, merchandise needs, and competition
- Execute the Guest Engagement Leader program through business ownership and associate coaching
- Model open communication and promote a culture of teamwork by working alongside management
- Enforce Ulta Beauty’s dress code and maintain high standards of appearance
- Maintain prompt attendance and hold team accountable to attendance policies
- Regularly participate in ongoing training and ensure direct reports do the same to enable continuous professional development and drive sales performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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