General Manager

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Multi-cultural team environment

Employee wellness programs

Job Description

CBRE is a global leader in real estate services, known for its commitment to innovation, client focus, and operational excellence. As a Fortune 500 company, CBRE delivers comprehensive solutions to owners, investors, and occupiers worldwide through a diverse portfolio of integrated services. The company prides itself on a culture of inclusivity and integrity, emphasizing growth opportunities for its employees and fostering an environment where diverse perspectives are valued. CBRE’s extensive expertise spans property management, workplace strategy, facilities management, and project management, positioning it as the preferred partner for high-stakes, large-scale real estate endeavors.

We are excited to announce a pivot... Show More

Job Requirements

Bachelor’s degree or equivalent hospitality industry experience
minimum 8 years of relevant hospitality or operational leadership experience
P&L ownership with authority for strategic spending decisions
experience leading teams of 50 or more
demonstrated capability managing executive-level client relationships
ability to work fully on-site in Dallas, TX
pre-opening or new property launch experience preferred
experience overseeing food and beverage operations preferred
familiarity with building operations or facilities management preferred
knowledge of Dallas market preferred

Job Qualifications

Hospitality industry experience in high-standard environments such as hotels, premium food and beverage, or luxury events
demonstrated P&L management experience at $10M+ annual budget
leadership experience managing teams of 50+ people
experience in managing relationships with institutional clients or ownership groups at an executive level
strong financial acumen including variance reporting and forecasting
experience leading multi-employer or vendor-partner teams
proven ability to drive results through influence rather than direct control
excellent communication and coaching skills
ability to operate effectively in fast-paced, ambiguous environments

Job Duties

Define and oversee the overall hospitality and operational experience of the campus
manage multiple vendor partners and direct teams across food and beverage, reception, events, facilities, security, and cleaning
conduct daily walkthroughs and operational reviews to ensure service excellence
manage a multi-million dollar operating budget with P&L accountability including forecasting and variance analysis
lead hiring, onboarding, coaching, and performance management for key team members
coordinate event execution ensuring flawless delivery
establish and enforce quality standards, KPIs, and contract compliance across diverse service providers
foster a cohesive team culture across multiple employers
respond promptly and effectively to operational issues and client concerns
build and implement operational playbooks for new campus launch
collaborate with client leadership for strategic planning and reporting

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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