General Manager

Metz Culinary Management is a leading company specializing in onsite dining and support services, committed to delivering exceptional restaurant-inspired hospitality across various sectors including education, healthcare, corporate dining, and senior living. Known for its culture of excellence and dedication to personal growth, Metz Culinary Management fosters an environment where employees can thrive and advance their careers. As one of the fastest-growing companies in the industry, it proudly supports over 7,000 team members united by a passion for quality food service and outstanding customer care. The company's strategic focus on values, attributes, and consistent reinforcement of culture sets it apart from competitors, creating a workplace that values enrichment, team unity, and career success.

This job opening is for a Food Service Director/General Manager position at Hilbert College in Hamburg, NY. The role offers a competitive salary range of $70,000 to $75,000 annually, commensurate with the depth of experience and expertise brought to the position. The Food Service Director/GM will lead a dynamic team within a busy higher education setting, overseeing diverse dining operations such as cafes, food courts, coffee shops, and catering services. The successful candidate will be proficient in managing contract dining services operations and possess strong experience in retail and catering environments. They will take on comprehensive operational responsibilities including instituting company cycle menus and recipes, managing purchasing and inventory, overseeing employee programs, scheduling, bookkeeping, customer and client relations, as well as ensuring compliance with food preparation, service, and sanitation standards.

Reporting directly to client administration and the district manager, this leadership role requires polished professionalism, a winning attitude, and a robust background in both front and back-of-house food service management. The ideal candidate will have a thorough understanding of restaurant and retail sales concepts, POS systems, and catering management. Strong communication skills, menu implementation expertise with creative presentation ideas, team building, recruitment, retention strategies, and technological savvy are essential for driving success in this position. A hospitality degree is considered a strong plus. Joining Metz Culinary Management means becoming part of a family-driven company passionate about delivering exemplary onsite dining experiences and supporting the continuous development of its team members. This position represents an excellent career advancement opportunity for a driven and skilled food service professional ready to contribute to a high-performing team dedicated to excellence in quality and service.