General Manager 5 - Food

Sodexo is a global leader in quality of life services, dedicated to enhancing the everyday experiences of individuals across the world. With a comprehensive portfolio that spans food service, catering, facilities management, and integrated solutions, Sodexo is committed to delivering exceptional service while fostering sustainable development and inclusivity in the communities it serves. As an organization, Sodexo thrives on diversity and inclusion, promoting a workplace culture where all employees are valued, respected, and empowered to contribute their unique perspectives. The company is steadfast in its mission to improve quality of life and build a better life for everyone, balancing operational excellence with social and environmental responsibility. Sodexo embraces equality, offering equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military or veteran status, or any other protected classification.

The role of General Manager 5 (GM5) at Sodexo represents a senior on-site leadership position based in Ridgefield, CT, responsible for the full operational, financial, and client-relationship management of a high-profile Corporate Services account. This leadership role demands a strategic and polished operator who can deftly manage the balance between daily operational execution and long-term strategic planning, all while delivering outstanding hospitality and service excellence. As a GM5, you will oversee all foodservice operations including the cafeteria, catering services, hospitality programs, and vendor partnerships, ensuring these functions align seamlessly with Sodexo standards and exceed client expectations. The position calls for an individual who thrives in a fast-paced, client-facing environment and possesses strong leadership skills to motivate and develop a diverse team. In addition to managing the day-to-day operations, the GM5 is charged with leading budgetary and financial performance, encompassing profit and loss management, budgeting, forecasting, labor planning, and cost-control strategies.

Further, the General Manager 5 serves as the primary client liaison, developing strategic solutions in partnership with senior-level stakeholders and ensuring a high level of client satisfaction and trust. Operational compliance, including adherence to food safety, sanitation, workplace safety, and related regulatory standards, is a critical responsibility. The GM5 is expected to champion continuous improvement initiatives, fostering innovation and enhancing service delivery to create an exceptional experience for all clients and customers. This role should attract candidates with proven expertise in managing complex corporate foodservice operations, strong communication and relationship-building abilities, and a deep commitment to operational excellence and strategic problem-solving. Sodexo offers competitive compensation that reflects a candidate's education and experience, along with a robust benefits package that reinforces its commitment to employee well-being and career development.