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General Manager 5 - Food

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $120,190.00 - $155,540.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in food services and facilities management, committed to enhancing the quality of life for its clients and employees through innovative and integrated solutions. The company has a profound commitment to improving health outcomes, making high-quality care more accessible, and lowering healthcare costs, especially through its partnerships in healthcare environments. Sodexo’s operation at Christiana - Wilmington in Wilmington, DE is part of a broader network of services provided to the ChristianaCare System, which includes a network of hospitals and outpatient services serving northern Delaware and the surrounding areas. Wilmington Hospital itself is a vital part of this system, boasting 300 beds and playing a critical role in delivering top-notch healthcare in the region. This establishment prides itself on a dynamic, patient-centered approach and seeks professionals who are equally committed to excellence and collaboration in high-paced environments.

The position of General Manager 5 - Food at Sodexo, specifically for the Christiana - Wilmington site, calls for an experienced leader who thrives in a high-volume, fast-paced environment. The ideal candidate will lead the food services team, managing the day-to-day operations with a hands-on approach that drives quality, financial performance, and team morale. This role involves oversight of a team consisting of five salaried managers and frontline associates, emphasizing collaborative leadership and operational excellence. The general manager is responsible for maintaining high standards of food service quality, ensuring that Sodexo’s quality and safety benchmarks are consistently met. A strong focus on client relationship management is essential, as the manager will be expected to develop and maintain strong partnerships with clients and customers alike, working closely to achieve mutual goals and enhance the customer experience.

Financial acumen is a key component of success in this role. The manager must achieve company and client financial targets, work strategically to plan service delivery, and ensure operational efficiency without compromising quality. The position demands a skillful balance between leadership, operational management, and customer service commitment, with an ability to navigate the complexities of a healthcare food service environment, including union management experience. Communication skills and the ability to prioritize multiple responsibilities effectively are paramount.

Sodexo values diversity, equity, and inclusion and strives to create an environment where all employees feel valued and respected. The company offers a comprehensive benefits package and supports career growth and professional development opportunities. Compensation is competitive and based on experience, skills, and educational background, reflecting the company’s commitment to fairness and equity. Sodexo is not only dedicated to the services it provides but also to the wellbeing and development of its employees, making this an ideal opportunity for candidates seeking a challenging and rewarding leadership role in food management within the healthcare sector.

Job Requirements

  • has a work history demonstrating strong leadership skills
  • previous supervisory experience
  • ability to work collaboratively
  • general manager food and nutrition leadership experience in a healthcare environment
  • experience managing in an union environment
  • outstanding client relationship skills
  • strong financial acumen
  • ability to manage multiple priorities
  • demonstrate professional communication skills
  • passion for high level customer service
  • ability to prioritize tasks and exhibit flexibility
  • working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC)
  • proficiency in computer skills and report management

Job Qualifications

  • bachelor's degree or equivalent experience
  • minimum 5 years management experience
  • minimum 5 years functional experience
  • general manager food and nutrition leadership experience in a healthcare environment
  • experience managing in an union environment
  • outstanding client relationship skills
  • strong financial acumen
  • proficiency in Sodexo Food Management Systems (FMS) and Market Connections (MSC)
  • skilled in computer and report management

Job Duties

  • have oversight of day-to-day operations
  • lead a team of 5 salaried managers and frontline associates
  • deliver high quality food service
  • achieve company and client financial targets and goals
  • develop and maintain client and customer relationships
  • develop strategic plans
  • create a positive environment
  • ensure Sodexo Standards are met

Job Criteria

Experience

Expert Level (7+ years)


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