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General Manager 4 - Food

Job Overview

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Compensation

Salary
Range $89,250.00 - $115,500.00
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in food services and facilities management, dedicated to improving the quality of life for those they serve. As a company, Sodexo is committed to delivering exceptional food service, catering, and integrated solutions that enhance experiences for customers and employees alike. Their core mission is to create a better everyday for everyone and build a better life for all, ensuring economic, social, and environmental progress in the communities they operate within. With a strong emphasis on diversity, inclusion, and equal opportunity, Sodexo fosters a collaborative and respectful workplace where every individual is valued, their ideas count, and their voices are heard.

The General Manager 4 - Food role at MedStar Harbor Hospital in Baltimore, MD, represents a key leadership opportunity within Sodexo’s healthcare food service division. MedStar Harbor Hospital is a private nonprofit institution with 150 beds, providing acute care and serving as a teaching hospital located in South Baltimore’s Cherry Hill neighborhood. This role involves overseeing an extensive range of food services within the hospital, including retail, patient, and catering operations. The General Manager will be responsible for ensuring day-to-day operational excellence while delivering high-quality food services that meet Sodexo’s standards and the client’s expectations.

In this position, the General Manager will lead strategic planning efforts, maintain regulatory compliance including HACCP standards, and foster strong client and customer relationships at the highest management levels. Strong communication skills are essential, as the role requires comfort in engaging with C-suite executives and other leadership stakeholders. The candidate will be expected to drive process improvements, innovate within food service offerings, train and develop staff, and build cohesive teams capable of delivering superior customer service in a fast-paced healthcare environment.

Sodexo values experience in healthcare food service leadership, especially within complex, unionized environments. The candidate’s ability to manage multiple priorities, exhibit flexibility, and demonstrate professional communication skills will be critical for success. Compensation for this role is fair and equitable, influenced by education and experience. Sodexo offers a comprehensive benefits package, including medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. Sodexo’s commitment to career development and employee well-being makes this an excellent opportunity for a motivated leader seeking a rewarding role in healthcare food services.

Job Requirements

  • proven history of providing leadership in challenging union environments
  • healthcare experience
  • strong leadership skills with previous supervisory experience
  • ability to work collaboratively
  • ability to manage multiple priorities
  • professional communication skills
  • passion for high level of customer service
  • ability to prioritize tasks and exhibit flexibility

Job Qualifications

  • bachelor’s degree or equivalent experience
  • minimum 5 years of management experience
  • minimum 5 years of functional experience in healthcare food service leadership
  • strong leadership skills
  • ability to work collaboratively
  • excellent communication skills

Job Duties

  • oversee day-to-day operations
  • deliver high quality food services including retail, catering and patient meal management operations
  • achieve company and client financial targets and goals
  • develop and maintain client and customer relationships including communication in c-suite settings
  • develop strategic plans
  • ensure HACCP, regulatory and standards compliance

Job Criteria

Experience

Mid Level (3-7 years)


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