General Manager

We are the McDonald's Yoon Organization, a well-established franchisee operating multiple McDonald's restaurants. With over 20 years of experience, our organization thrives on collaboration, mutual respect, and a strong commitment to excellence. We operate independently from McDonald's USA but proudly use the McDonald's trademarks and food products under licensed agreements. As a franchisee-run company, we manage all aspects of employment and operational decisions internally, providing a unique environment focused on teamwork and continuous growth.

Our core philosophy is "no person or restaurant left behind," reflecting our dedication to ensuring every team member and location operates at an outstanding level. Although we manage nine restaurants, we consider ourselves one unified team that supports one another, fosters inclusion, and values the contributions of each individual. We prioritize a culture of care — for our employees and customers alike — and work diligently to create a positive and motivating workplace. Our leadership team, including supervisors, directors, and general managers, collaborates closely to uphold high standards and deliver exceptional dining experiences.

The role of General Manager (GM) is pivotal within our organization. This position requires a dynamic leader responsible for managing a profitable restaurant while ensuring that every location meets stringent Quality, Service, and Cleanliness (QSC) standards. The GM reports directly to the Operations Supervisor and manages a team of Shift Managers, with a shared goal of operational excellence. The General Manager will play an essential role in setting restaurant objectives, developing actionable plans, and driving performance through effective team leadership. Open availability is required for this role, reflecting the need for flexibility in managing day-to-day operations.

A successful General Manager at the McDonald's Yoon Organization exemplifies strong leadership, communication, and problem-solving skills. This role demands proactive engagement with the team, fostering a welcoming and inclusive environment where employees feel valued and motivated. The GM is instrumental in making hiring and promotion decisions, facilitating thorough training programs, and addressing sensitive employee issues with professionalism and sensitivity. In addition to people management, the GM will assess performance metrics, identify growth opportunities, and implement strategies to enhance customer satisfaction and business results.

Our General Managers embody commitment and integrity, ensuring the restaurant consistently upholds our customer service vision and achieves its business goals. Remaining up-to-date on new promotions and product offerings is vital, as is maintaining a safe and compliant working environment. This leadership position demands a resilient and positive approach, managing stress effectively, and inspiring team members to embrace necessary changes with confidence.

Our compensation package includes an annualized salary ranging from $64,480 to $85,000, along with an annual discretionary bonus. We support our leaders with comprehensive medical and dental plans, paid time off including sick leave, tuition assistance for continuing education, and a cell phone stipend. Joining our team means becoming a part of a rewarding, results-driven culture where your dedication makes a tangible impact and your growth is prioritized.