Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
Employee Discount Program
Paid training
paid meals during shifts
Job Description
Wendy's is a leading fast-food restaurant chain renowned for its commitment to quality, customer service, and innovative menu offerings. Founded in 1969, Wendy's has grown into one of the largest quick-service restaurant chains in the world, with thousands of locations delivering fresh, made-to-order food to millions of customers daily. The brand is known for its fresh, never frozen beef, and a broad menu that includes salads, chicken sandwiches, and specialty items crafted to satisfy a wide range of tastes. As a company, Wendy's emphasizes a positive work environment, career advancement opportunities, and a culture centered on teamwork and leadership development.
The role of General Manager at Wendy's is a pivotal position that requires strong leadership, operational expertise, and an unwavering dedication to customer satisfaction. As the leader of the restaurant management team, the General Manager is responsible for ensuring that each shift runs smoothly, meets business objectives, and exceeds customer expectations. Working under the guidance of a District Manager, the General Manager oversees daily restaurant operations encompassing financial management, staff scheduling, team development, and quality control.
This full-time employment opportunity offers competitive pay along with monthly bonuses, reflecting Wendy's commitment to rewarding performance. General Managers play a crucial role in maintaining financial controls to ensure profitability, managing staffing needs to optimize labor efficiency, and implementing training programs that create a knowledgeable and effective team. Key responsibilities also include maintaining compliance with health and safety standards, exercise proper food handling processes, and overseeing maintenance of equipment and facilities.
In addition to operational duties, General Managers cultivate a positive workplace culture by coaching, counseling, and developing their staff. They lead by example, embodying the "Customer First" attitude to foster exceptional service experiences that encourage guests to return. They are expected to solve problems creatively, make decisive choices under pressure, and uphold the brand’s reputation through adherence to established procedures and guidelines.
Wendy's offers robust benefits to support its employees, including medical, dental, and vision insurance, short-term and long-term disability coverage, life insurance options, and a 401(k) plan with employer match. Paid training is provided to help new General Managers develop the skills necessary to lead effectively and uphold the high standards of Wendy's. Additional perks include an employee discount program and complimentary meals during shifts, creating a supportive and rewarding work environment.
The ideal candidate for the General Manager role is a dedicated leader at least 21 years of age who is passionate about leadership development, team growth, and customer service excellence. They possess a commitment to food safety culture, are capable of meeting physical demands such as standing for most of their shift, and can work with essential restaurant equipment including registers, grills, and headsets. Willingness to obtain SERV Safe certification during training is required, as well as reliable transportation to attend training and other necessary functions. Wendy's is an equal opportunity employer that values diversity and inclusion and ensures all qualified applicants receive consideration without discrimination.
In summary, the General Manager position at Wendy's is an excellent career opportunity for individuals seeking to grow within a dynamic and respected restaurant brand. This role combines leadership, operational management, and customer service to deliver a superior dining experience while providing meaningful career growth opportunities and comprehensive benefits.
The role of General Manager at Wendy's is a pivotal position that requires strong leadership, operational expertise, and an unwavering dedication to customer satisfaction. As the leader of the restaurant management team, the General Manager is responsible for ensuring that each shift runs smoothly, meets business objectives, and exceeds customer expectations. Working under the guidance of a District Manager, the General Manager oversees daily restaurant operations encompassing financial management, staff scheduling, team development, and quality control.
This full-time employment opportunity offers competitive pay along with monthly bonuses, reflecting Wendy's commitment to rewarding performance. General Managers play a crucial role in maintaining financial controls to ensure profitability, managing staffing needs to optimize labor efficiency, and implementing training programs that create a knowledgeable and effective team. Key responsibilities also include maintaining compliance with health and safety standards, exercise proper food handling processes, and overseeing maintenance of equipment and facilities.
In addition to operational duties, General Managers cultivate a positive workplace culture by coaching, counseling, and developing their staff. They lead by example, embodying the "Customer First" attitude to foster exceptional service experiences that encourage guests to return. They are expected to solve problems creatively, make decisive choices under pressure, and uphold the brand’s reputation through adherence to established procedures and guidelines.
Wendy's offers robust benefits to support its employees, including medical, dental, and vision insurance, short-term and long-term disability coverage, life insurance options, and a 401(k) plan with employer match. Paid training is provided to help new General Managers develop the skills necessary to lead effectively and uphold the high standards of Wendy's. Additional perks include an employee discount program and complimentary meals during shifts, creating a supportive and rewarding work environment.
The ideal candidate for the General Manager role is a dedicated leader at least 21 years of age who is passionate about leadership development, team growth, and customer service excellence. They possess a commitment to food safety culture, are capable of meeting physical demands such as standing for most of their shift, and can work with essential restaurant equipment including registers, grills, and headsets. Willingness to obtain SERV Safe certification during training is required, as well as reliable transportation to attend training and other necessary functions. Wendy's is an equal opportunity employer that values diversity and inclusion and ensures all qualified applicants receive consideration without discrimination.
In summary, the General Manager position at Wendy's is an excellent career opportunity for individuals seeking to grow within a dynamic and respected restaurant brand. This role combines leadership, operational management, and customer service to deliver a superior dining experience while providing meaningful career growth opportunities and comprehensive benefits.
Job Requirements
- Must be at least 21 years of age
- Willingness to obtain SERV Safe certification by the end of training
- Reliable transportation to travel to the home store and other locations occasionally
- Ability to stand and move for most of the shift
- Must be eligible to work in the country and pass a background check
- Strong problem-solving and decision-making skills
- Commitment to promoting a culture of food safety
Job Qualifications
- Experience in restaurant management or a related leadership role
- Strong leadership and communication skills
- Ability to manage financial operations and staff scheduling
- Knowledge of food safety standards and procedures
- Commitment to providing excellent customer service
- Ability to train, mentor, and develop a team
- Basic understanding of restaurant equipment and maintenance
Job Duties
- Maintain day-to-day financial controls
- Create and manage staff schedules
- Interview, hire, train, and orientate team
- Oversee coaching, counseling, and developing staff and managing team relations
- Exercise proper food handling, equipment maintenance, and facility management
- Ensure health and safety inspections and standards are met
- Lead the management team to achieve employee, customer, sales, and operational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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