Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Job Description
Caribou Coffee is a renowned specialty coffee and espresso retailer dedicated to creating day-making experiences that spark a chain reaction of GOOD. Founded with a deep passion for coffee and community, Caribou Coffee has grown into a trusted name known for its commitment to high-quality coffee and exceptional customer service. The company operates as a leading coffeehouse chain focused not only on serving delicious beverages but also fostering community connections through its unique culture and values. Caribou Coffee emphasizes the importance of its three core focuses: Team, Guest, and Business, which together fuel its success and positive impact on both... Show More
Job Requirements
- Minimum 1-2 years of management experience in restaurant, retail, or guest service
- Must be at least 18 years old
- Reliable transportation
- Ability to work full-time hours including mornings, evenings, weekends, and holidays
- Willingness to learn new systems and tools
- Ability to lift up to 50 pounds
- Ability to stand for long periods
- Good communication and leadership skills
- Valid driver’s license preferred
- High school diploma or GED equivalent preferred
Job Qualifications
- A minimum of 1-2 years of restaurant, retail, or guest service management experience or a combination of education and experience
- Must be 18 years of age or older
- Have reliable transportation
- Ability to work full-time including early mornings, evenings, weekends, and holidays
- Willingness to learn new systems and tools as introduced
- Preferred ServSafe certification or ability to obtain within 90 days
- Experience with sales building, profit and loss statements, recruitment, and training
- Knowledge of store systems such as Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper
- Valid driver’s license
- High school diploma or GED equivalent
Job Duties
- Ensure the store is fully staffed for upcoming shifts including timely schedule updates and effective staffing decisions
- Build and maintain a high-performing team through goal setting, accountability, inspiration, and consistency
- Execute and oversee team training programs and onboarding initiatives
- Provide ongoing coaching, feedback, and recognition to team members
- Model and uphold company policies and ensure a safe environment for team members and guests
- Lead by example to inspire and empower team members to deliver outstanding guest experiences
- Facilitate timely resolution of employee, customer relations, supply chain, and asset management issues
- Drive strategies to improve guest satisfaction, service speed, and loyalty
- Take ownership and lead store performance focusing on sales, profitability, and operational excellence
- Manage supply chain processes and inventory to ensure efficient resource allocation
- Utilize financial planning to manage budgets and analyze trends within the Operating Statement
- Manage inventory and waste to ensure operational efficiency and minimize loss
- Maintain rigorous standards in food safety, sanitation, and health protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Popular Cities