General Manager

Fresno, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $80,000.00 - $92,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

performance bonuses

Employee Discounts

Professional development opportunities

Job Description

Our company is a prominent player in the hospitality industry, managing a range of hotels known for providing exceptional guest experiences and high standards of service. We are dedicated to upholding brand excellence while fostering a work environment that promotes teamwork, innovation, and continuous improvement. Our hotels are committed to delivering outstanding hospitality services that cater to the diverse needs of our guests, maintaining a reputation for excellence in the communities we serve.

We are currently seeking a highly skilled and motivated General Manager to oversee the overall operations of our hotel. This hands-on leadership role requires a dedicated pro... Show More

Job Requirements

good customer service skills
ability to work independently and with others
good communication skills
ability to give and follow verbal and written instructions
attention to detail
ability to multi task
displays good initiative
must be able to work flexible schedule including weekends and various shifts
ability to supervise and motivate employees
professional demeanor and appearance
excellent leadership skills
associate degree in hospitality or three years previous hotel management experience

Job Qualifications

associate degree in hospitality or three years previous hotel management experience
excellent leadership skills
strong communication skills
ability to motivate and supervise employees
proven financial management capabilities
proficient in property management systems
effective problem-solving skills
ability to manage multiple priorities
solid understanding of marketing principles
experience in training and development
knowledge of safety and security protocols

Job Duties

comply with all company and brand policies and procedures
coordinate planning and execution of activities with supervisors regarding time-tables and work schedules
determine the workforce needs, recruitment and hiring of new staff
implement standard operating procedures optimally in the hotel
analyze service and quality issues, identify training needs, ensure implementation of training programs and adhere to all training guidelines and policies
aggressively pursue revenue goals
prepare and manage annual budget and control operational expenses
keep accurate hotel sales records and send all required records to the corporate office
enforce company procurement guidelines and implement cost savings strategies
provide leadership support and direction to the sales team and participate in marketing plans
manage all hotel cash flow including petty cash and bank deposits
ensure property inspections are conducted at least three times daily
maintain working knowledge of property management systems used
develop and maintain relationships with community and civic organizations
maintain high hospitality standards through training and employee motivation
coach, train and motivate team members, set goals, and provide feedback
maintain high visibility throughout the property
keep abreast of local competition and industry trends
handle emergencies
conduct performance reviews and manage personnel records
ensure all associates are trained on emergency and security procedures
maintain adequate staffing levels
meet daily with department supervisors to review activities and goals
respond to guest requests
ensure compliance with energy conservation and job safety requirements
maintain effective performance under pressure
prepare timely and accurate reports
perform additional duties as requested by supervisors

Job Location

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