General Manager

Birmingham, AL, US|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $46,400.00 - $69,400.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

competitive salary

retirement savings plan

Employee Discounts

Career development opportunities

Job Description

This job opening is at a well-established restaurant that prides itself on delivering superb service and a memorable dining experience to its guests. The establishment is committed to upholding high standards of customer satisfaction, food safety, and employee engagement. As a key player in the hospitality or food service industry, this restaurant seeks to hire a talented and motivated individual for a management position focused on operational excellence and team leadership. The company values integrity, performance, and fostering a positive work environment where employees feel empowered and motivated to exceed guest expectations continually.

The role of Restaurant Manager involves o... Show More

Job Requirements

High school diploma or equivalent
3 – 5 years in management position (preferably restaurant experience)
able to work a standard 47.5 - 50 hour work week
able to work flexible hours necessary to manage and operate the restaurant effectively
able to work the days and hours as designated (scheduled) by the General Manager or District Manager
basic knowledge of computers
financial/analytical aptitude including planning, budgeting, scheduling and P & L management
organizational, planning and time management
team building skills
problem solving skills
good verbal and written communication skills
work long hours
stand for long periods of time
work around heat
work around others in close quarters
move throughout the restaurant and observe restaurant operations and employee work performance
able to lift 50 - 75 pounds comfortably
work with various cleaning products

Job Qualifications

High school diploma or equivalent
3 – 5 years in management position (preferably restaurant experience)
able to work a standard 47.5 - 50 hour work week
able to work flexible hours necessary to manage and operate the restaurant effectively
able to work the days and hours as designated (scheduled) by the General Manager or District Manager
basic knowledge of computers
financial/analytical aptitude including planning, budgeting, scheduling and P & L management
organizational, planning and time management
team building skills
problem solving skills
good verbal and written communication skills

Job Duties

Models and creates an environment in which the guest is always right
ensures a positive guest service experience
responds positively and quickly to guest concerns
hires high quality people who demonstrate and ensure consistent guest satisfaction
ensures all employees are trained and empowered to deliver total guest satisfaction
evaluates each employee’s ability to maintain high levels of guest satisfaction
continuously improves the skills, knowledge and morale of all employees
train, coach and provide regular performance feedback (positive and corrective)
makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times
develops and executes the business plan (key elements include fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant
utilizes labor effectively to meet budget
is responsible for financial results
executes company-wide marketing programs
enforces all labor laws (federal, state and local)
upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our guests and employees
models and encourages CKE shared values
is completely focused on and driven by the guest
is of high personal integrity and treats all employees with honesty, respect and dignity
is performance oriented and driven
clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance

Job Location

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