General Manager

Flik Hospitality Group is a leading provider in the foodservice industry, operating as a member of Compass Group USA, one of the largest and most respected foodservice companies in the world. Flik focuses on delivering exceptional food and hospitality experiences across various industries and client accounts. With a commitment to excellence, innovation, and a passion for food, Flik creates environments where their associates thrive professionally while delivering top-tier service to customers. The company places a strong emphasis on employee development, training, and engagement, spotlighting a culture that values each associate’s contributions and growth potential. Recognized for blending culinary expertise with superior customer service, Flik continues to expand its footprint and reputation across the United States. The role of General Manager at British Airways Miami, offered by Flik Hospitality, is a senior leadership position responsible for the overall management and operational success of this key account. This full-time position offers an annual salary of $125,000 and involves comprehensive oversight of the day-to-day operations, including financial management, team leadership, client relations, and food quality assurance. The General Manager reports directly to the Regional Vice President, emphasizing the importance of high-level communication and strategic management within the company hierarchy. The General Manager's responsibilities are tailored to ensure smooth operations by administering all Profit and Loss (P&L) statements and budgeting processes as they relate to the account, guaranteeing that financial targets are met or exceeded. This position requires managing diverse operational components such as hiring, employee development through progressive counseling and training, scheduling, and payroll. The role also necessitates fostering and maintaining robust relationships with clients, guests, and internal departments to support a cohesive and highly effective operational environment. A key component of the General Manager's role includes collaborating closely with chefs and the culinary team to create and innovate menus that meet high standards of quality and creativity. This position also involves the implementation of new culinary programs in partnership with the company's marketing and culinary teams, ensuring offerings remain fresh, appealing, and aligned with company goals and client preferences. The ideal candidate for this position will bring a blend of foodservice operational experience, leadership acumen, and a strong desire to grow professionally within a top-notch foodservice company. A Bachelor of Science degree in Hospitality or Culinary Arts is preferred, alongside a minimum of five years of experience in foodservice operations, including high-volume production and catering. Experience with budget management and a proactive approach to learning and development are also highly valued qualifications. Flik Hospitality not only values the skills and qualifications a candidate brings but also offers a supportive and enriching workplace environment. Associates are provided with comprehensive benefits such as medical, dental, and vision insurance, life and disability coverage, retirement plans, paid time off, wellness programs, and multiple employee assistance resources. The company fosters a culture where work is more than just a job — it’s a career path where employees can truly flourish and make a meaningful impact through their passion for food and hospitality. Candidates for the General Manager position at British Airways Miami will find not only a challenging and rewarding role but also a community energized by collaboration, innovation, and excellence.