General Manager

Envue Hotel and Residence Inn, located in Weehawken, NJ, are prestigious hospitality establishments that operate under the Marriott brand umbrella, offering dual-branded services that cater to both full-service and extended-stay guests. Positioned on the Hudson waterfront, these properties provide stunning vistas of the Manhattan skyline, enhancing guest experience through upscale accommodations and extensive meeting facilities. Both properties are unionized, emphasizing a collaborative and lawful labor environment that fosters mutual respect and compliance with collective bargaining agreements. This unique dual-brand model combines the service excellence and upscale amenities expected from a Tribute Portfolio hotel with the comfort and convenience typical of a Residence Inn extended stay property, positioning the establishment as a leader in the hospitality sector in the region. The General Manager role at Envue Hotel and Residence Inn represents a critical leadership position, responsible for overseeing all operational facets of these dual-branded properties. Reporting directly to the Regional Vice President and ownership, the General Manager will be responsible for driving service excellence, operational efficiency, and financial performance in a high-volume property setting. This role demands a seasoned hospitality professional with intimate knowledge of Marriott systems, brand standards, and union labor relations to navigate the complexities and dynamics unique to a union hotel environment successfully. The successful candidate will be charged with leading and coordinating all departments to consistently meet service, quality, and operational goals. This includes ensuring the achievement of revenue targets, gross operating profit (GOP), and net operating income (NOI). Through close collaboration with Revenue Management, the General Manager will optimize tools such as One Yield for macro-level forecasting and strategic business planning. Additionally, the General Manager will utilize reporting systems such as QPower and M-Dash to analyze performance data and implement measures that enhance guest experience, accountability, and overall hotel performance. Managing labor relations is a cornerstone of this position, requiring the General Manager to maintain positive, compliant interactions with union representatives and staff while ensuring that all operational practices are in strict alignment with collective bargaining agreements and legal standards. Navigating grievances and negotiations effectively, alongside HR and legal teams, is essential to maintaining harmony and operational continuity. The General Manager will lead initiatives to advance service excellence by leveraging tools like Medallia metrics and QA/BSA standards, focusing on guest recovery and loyalty program effectiveness. The role also involves collaborating with Sales and Marketing teams to execute eCommerce and group sales strategies, overseeing more than 5,000 square feet of meeting space, and driving substantial revenue from catering, with annual targets exceeding $1 million. Maintaining relationships with key clients, community partners, and business leaders will be integral to sustaining the hotel’s market position and reputation. Beyond operational duties, the General Manager will champion a positive, inclusive, and accountable team environment, supporting progressive career development and succession planning within the property. The role offers competitive base salary plus annual bonuses and a comprehensive benefits package inclusive of health, dental, vision insurance, paid time off, and 401(k) plans, complemented by Marriott travel perks and leadership training opportunities. Envue Hotel and Residence Inn Weehawken provide a dynamic work environment backed by a supportive ownership team dedicated to operational excellence and career growth for their leaders.