General Manager

Fresh Dining Concepts is the leading franchisee of GoTo Foods, the franchisor behind well-known brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With numerous locations spread across the United States, Fresh Dining Concepts prides itself on delivering exceptional quality food and a memorable guest experience. The company focuses on operational excellence and committed customer service, striving to uphold the standards and values associated with these beloved brands. As a key player in the quick-service restaurant (QSR) industry, Fresh Dining Concepts continually seeks to grow its dynamic team by recruiting individuals who share its passion for food service, teamwork, and leadership. The company is known for its supportive culture, investing in employee development and fostering a work environment where collaboration and professional growth are encouraged. Fresh Dining Concepts operates in a fast-paced foodservice market that demands high attention to detail, operational efficiency, and guest satisfaction. The General Manager position at Fresh Dining Concepts is an essential leadership role focused on overseeing the day-to-day operations of one of the company’s store locations. This role is critical for achieving sales, labor, and food cost targets to ensure store profitability and sustainable growth. The General Manager exercises independent judgment in managing all facets of store operations, including supervising staff, managing finances, controlling costs, and ensuring compliance with all food safety, health, and operational standards. This position demands strong leadership, excellent communication skills, and the ability to create a positive and productive work environment. The General Manager is responsible for recruiting, training, and developing the store team, scheduling shifts, and monitoring employee performance, while consistently delivering an outstanding guest experience through high-quality product offerings and exceptional service. They also play a pivotal role in maintaining security, overseeing cash handling, and managing vendor relationships. The General Manager works collaboratively with district leadership and other stakeholders to meet or exceed operational standards and business goals. This position requires a hands-on approach, including the willingness to work alongside team members during peak hours and to handle administrative tasks such as payroll, inventory management, and reporting. The role offers a rewarding opportunity for someone passionate about the foodservice industry, who thrives in a leadership position where strategic decision-making and operational excellence are key priorities. Fresh Dining Concepts provides a supportive and engaging workplace where motivated individuals can advance their careers while contributing to the success of well-known national brands.