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General Manager 1 - Multi-Service

Job Overview

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Compensation

Salary
Range $89,250.00 - $115,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in integrated food services and facilities management, committed to creating a better everyday for everyone and building a better life for all. Established with a strong presence worldwide, Sodexo partners with clients to deliver high-quality food service, catering, facilities management, and other integrated solutions that enhance the experience of customers and employees alike. The company prioritizes improving quality of life, economic progress, social development, and environmental sustainability in the communities it serves. Known for its diverse and inclusive work environment, Sodexo values every employee and fosters a culture where everyone is treated fairly, respected, and encouraged to be themselves. With core values centered around diversity and inclusion, Sodexo is dedicated to equal opportunity employment and support throughout the hiring process, ensuring accessibility and fairness for all candidates.

The Multi-Service General Manager position located in the southeast Massachusetts area is an exceptional career opportunity for professionals with experience in food services who aspire to grow and make an impactful leadership contribution. The role requires a dynamic individual with an exceptional client service mentality and strong executive presence to drive high levels of client and customer satisfaction. The General Manager will be responsible for maintaining a clean and safe environment while efficiently managing the Unit Operating System. This position demands someone who is passionate about supporting a diverse and inclusive workforce and partnering with clients to deliver truly memorable service experiences. The compensation for this role is determined fairly and equitably, with salary offers based on the candidate’s education, relevant experience, skills, and training. Sodexo also provides a comprehensive benefits package, including medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement.

In this role, the Multi-Service General Manager will be a leader who motivates their team to exceed client and customer expectations in both service and technical execution. The ideal candidate will have proven experience in building and maintaining strong customer and client relationships, demonstrating strong leadership skills, and the ability to work independently to ensure program compliance and achieve project targets within agreed timelines. Expertise in analyzing data, communicating effectively across all organizational levels, leading committees, managing change, and proficiency with technology are essential. Additionally, the role requires strong financial acumen and budget management experience to oversee operational success comprehensively. This is a challenging yet rewarding leadership role for individuals with prior director-level experience seeking to grow in a company that values professional development and inclusivity.

Job Requirements

  • bachelor’s degree or equivalent experience
  • 3-5 years previous director level experience
  • ability to analyze data and present to all levels
  • experience managing projects within timelines
  • proficiency with computers and technology
  • strong financial acumen
  • strong leadership skills

Job Qualifications

  • bachelor’s degree or equivalent experience
  • 5 years minimum management experience
  • 5 years minimum functional experience
  • strong leadership skills
  • ability to analyze data and communicate effectively
  • proficient with computers and other technology
  • strong financial acumen and budget management experience

Job Duties

  • have exceptional client service mentality and executive presence
  • be responsible for driving client and customer satisfaction scores
  • provide a clean and safe environment
  • effectively manages the Unit Operating System
  • support a diverse and inclusive workforce
  • develop and motivate a team to exceed expectations
  • build and maintain strong customer and client relationships

Job Criteria

Experience

Expert Level (7+ years)


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