General Manager - 0184

Five Guys is a renowned fast-casual restaurant chain known for its fresh, made-to-order burgers and fries. Founded by the Murrell family, the company has grown into a prominent name in the industry by staying true to its roots as a family business that values quality, teamwork, and exceptional customer service. Operating in numerous locations across North America, Five Guys prides itself on creating a vibrant work culture that emphasizes collaboration, motivation, and employee growth. The company culture is built on core convictions like remaining humble, exceeding expectations, always doing the right thing, and leading by example. These principles guide employees in delivering outstanding experiences to every customer while fostering an environment of respect and positivity within the team.

The role offered is that of a General Manager at Five Guys, a position pivotal to maintaining and enhancing operational excellence within the restaurant. The starting annual pay for this role is $55,000, with eligibility for performance-based bonus rewards that are linked to food safety, financial success, and the customer experience. The company emphasizes real work-life hours with most locations operating from 11:00 am to 10:00 pm and notably no drive-thrus, ensuring a focus on quality and service over speed. Benefits are comprehensive and customizable, including medical, dental, vision, pet insurance, a 401(k) plan with match, an Employee Assistance Program, and financial support through an Employee Relief Fund. Additionally, General Managers and Assistant Managers can avail up to 12 weeks of paid Family Bonding Leave with immediate eligibility, reflecting the company’s commitment to work-life balance and family support.

In this leadership role, the General Manager will be responsible for creating and sustaining a positive work environment that motivates and inspires team members. They will oversee all financial outcomes and operations to ensure profitability and customer satisfaction, demonstrating genuine care for both the team and guests. Candidates must bring at least two years of leadership experience in the restaurant industry, particularly with a focus on financial results. The ideal manager will be energetic, honest, motivational, and fun, setting high standards for themselves and their teams. This role offers significant career growth potential as Five Guys plans to expand by opening more than 1,000 new locations across North America. The bonus program further incentivizes delivering excellence, with secret shops conducted twice weekly to assess performance and reward all team members present during those times.

Five Guys values diversity and provides equal employment opportunity without discrimination. They engage in eVerify employment verification and provide detailed information on employee rights and company policies. Overall, this position is perfect for a leader passionate about exceptional food service, dedicated team management, and fostering a culture where both employees and customers thrive.