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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $25.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages for full time and part time opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational/Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a distinguished hospitality company committed to providing exceptional hotel experiences to guests. As a reputable hotel management group, HHM Hotels operates properties that emphasize comfort, quality service, and guest satisfaction. Their vision is centered on people-first principles, fostering a work environment where employees are valued and empowered, and guests enjoy memorable stays that encourage repeat visits. Managed by HHM Hotels, these establishments embody hospitality excellence through a blend of traditional service values and innovative management practices.
The role of Host at HHM Hotels is an integral part of the front desk and guest relations team, primarily re... Show More
The role of Host at HHM Hotels is an integral part of the front desk and guest relations team, primarily re... Show More
Job Requirements
- High School diploma or equivalent preferred
- previous customer service experience required or equivalent training
- dynamic, engaging and passionate personality with the ability to multi-task
Job Qualifications
- High School diploma or equivalent preferred
- previous customer service experience required or equivalent training
- dynamic, engaging and passionate personality with the ability to multi-task
Job Duties
- Greet, register, and assign rooms to guests of the hotel
- verify customers' credit, and establish payment method
- make and confirm external reservations for dinner, entertainment, and transportation
- compute bills, collect payments, and make change for guests
- answer hotel phone and handle guest requests and inquiries
- transmit and receive messages, using telephones or PMS system
- deposit guests' valuables in hotel safes or safe-deposit boxes
- perform bookkeeping activities, such as balancing accounts
- serve food in guest rooms upon request, ensuring a positive in-room dining experience
- act as a private lounge host
- practice safe work habits and use required safety equipment
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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