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Future Opening: Administrative Assistant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive compensation
superior benefits
Career progression
Professional Development

Job Description

SERVPRO of Chattooga, Dade & West Walker Counties is a locally operated franchise of SERVPRO, a national leader in the restoration and cleaning industry. The company specializes in helping homeowners and businesses recover from fire, water, mold, and storm damage by providing expert restoration and cleaning services. With a commitment to professionalism, rapid response, and quality workmanship, SERVPRO of Chattooga, Dade & West Walker Counties has built a trusted reputation within the community it serves. The organization is known for its dedication to customer satisfaction and support during some of the most challenging times in their clients’ lives. Each franchise operates independently, allowing this SERVPRO location to customize its approach and practices to best suit the needs of its local customers while upholding the high standards set by the national brand.

SERVPRO of Chattooga, Dade & West Walker Counties is currently seeking an experienced Administrative Assistant to join their office team. This is a full-time, hourly position offering competitive pay ranging from $14.00 to $17.00 per hour, depending on experience and qualifications. The Administrative Assistant plays a crucial role in supporting the daily operations of the office, ensuring smooth communication and coordination between customers, field crews, and management. This position requires someone who is highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Primary responsibilities include handling customer communications via phone and email, assisting with scheduling and dispatching crews to job sites, performing data entry with accuracy, and providing general administrative support as needed.

The ideal candidate will have a strong background in customer service and office administration, with proficiency in Microsoft Office applications. Familiarity with local geography is considered a plus, as it aids in efficient crew scheduling and customer interaction. This role also involves soft collection duties and collaborating with multiple departments to help facilitate workflow and service delivery. Because the position requires interaction with customers during stressful situations, excellent verbal and written communication skills and a professional demeanor are essential.

The work environment is a fast-paced office setting where the Administrative Assistant will have a sedentary role, though some light filing and physical tasks like lifting files and opening filing cabinets will be necessary. The company values professionalism, a positive attitude, and a willingness to assist others, making this position a great opportunity for someone looking to grow within an established and reputable restoration service provider. The company also emphasizes career progression and professional development, offering superior benefits to help support employee growth and well-being.

Joining SERVPRO of Chattooga, Dade & West Walker Counties means becoming part of a team that makes a meaningful difference in the community by helping customers recover and restore their properties after damage. The organization is committed to fostering a supportive work environment that rewards dedication, encourages learning, and promotes career advancement. Candidates interested in this role should be prepared for a background check and must meet the outlined requirements to ensure the highest level of service and integrity in the workplace.

Job Requirements

  • high school diploma/GED preferred
  • must be knowledgeable in Microsoft Office
  • attention to detail and problem-solving skills
  • excellent written and verbal communication skills
  • strong organizational skills with the ability to multi-task
  • ability to multitask and to remain detail orientated
  • knowledge of local geographical area is preferred
  • at least 2 years of customer service and/or office-related experience

Job Qualifications

  • high school diploma/GED preferred
  • knowledge of Microsoft Office
  • attention to detail and problem-solving skills
  • excellent written and verbal communication skills
  • strong organizational skills with the ability to multi-task
  • knowledge of local geographical area preferred
  • at least 2 years of customer service and/or office-related experience

Job Duties

  • perform fundamental daily administrative tasks to assist the office team
  • coordinate crew and job scheduling
  • perform detailed and accurate data entry
  • assist other departments as needed
  • collaborate and assist with other departments as needed
  • conduct soft collections

Job Criteria

Experience

Mid Level (3-7 years)


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