Funeral Home Receptionist

Salinas, CA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Exact $18.00

Work Schedule

Standard Hours

Benefits

supportive environment

Meaningful work

growth opportunities

competitive compensation

Job Description

We are a dedicated service provider based in Santa Cruz, focused on serving the local community with professionalism and compassion. Our organization operates within the funeral industry, specializing in offering essential services that support families during their times of need. Known for our supportive and collaborative environment, we pride ourselves on fostering strong community connections while maintaining an atmosphere of kindness and mutual respect. Our team is committed to meaningful work that makes a positive impact, ensuring every interaction is handled with care and professionalism.

We are currently seeking a Temporary Receptionist to join our Santa Cruz Market team. This role is vital as it serves as the first point of contact for clients and visitors, representing our company’s commitment to excellent customer service. The receptionist will primarily support the administrative staff by answering inbound telephone inquiries and managing office visitors and guests. Duties involve receiving and relaying messages and phone calls from both internal and external sources, greeting guests warmly, and providing accurate information about the office location, hours of operation, and contact details. The ideal candidate will be detail-oriented, possess strong communication skills, and be capable of managing multiple tasks efficiently in a busy office environment.

This is a temporary position with a pay range of $18.00 to $20.00 per hour. The role requires proficiency in various communication technologies, including online portals, social media, email, live webinars, texts, and phone interactions. Familiarity with Microsoft Office Suite—specifically Word, Excel, and PowerPoint—is essential. The receptionist will be responsible for maintaining the office's professional appearance, handling office equipment, organizing supplies, and completing filing tasks. This position is not only critical for day-to-day operations but also offers opportunities for professional growth within the funeral service industry. We encourage applicants who value accuracy, excellent follow-up, and compassionate customer service to apply and become part of a team that makes a meaningful difference in people's lives.

Job Requirements

high school diploma or equivalent
minimum of one year of work experience in an office environment, preference for experience in funeral industry
proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
ability to use various communication technologies including online portals, social media, email, webinars, text, and phone
strong verbal and written communication skills
ability to maintain high attention to detail and follow-up
physical ability to lift up to 50lbs safely
ability to walk, stand, and sit for long periods
clear telephone and in-person communication skills

Job Qualifications

high school diploma or equivalent
basic understanding of and ability to use various forms of technology and communications such as online portals, social media, email, live webinars, text, and phone
minimum of one year of work experience in an office environment of a small business, funeral industry preferred
knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
strong communication and grammatical skills with ability to proof work
high attention to detail and accuracy with excellent follow-up skills
ability to talk, listen and speak clearly on the telephone and in person

Job Duties

answers phones and fields questions with appropriate phone etiquette and compassion
greets and interacts with customers, handling inquiries and directing them according to specific needs
receives and relays messages/telephone calls from internal and external sources
completes filing for documents and case files
participates in weekly updates with the supervisor to share and exchange resources and to ensure goals are met
ensures office area is presentable and maintains office equipment as necessary
maintains and orders office supplies routinely