Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Parkland Golf & Country Club, located in Parkland, Florida, is a prestigious establishment renowned for its exceptional golfing facilities and exquisite dining experiences. As a full-service country club, it combines luxury amenities with top-notch customer service to create an outstanding environment for its members and guests. The club prides itself on maintaining the highest standards in every aspect of its operations, from the impeccably maintained golf courses to the distinguished dining rooms. The club's Food & Beverage department is dedicated to delivering outstanding culinary and service experiences, emphasizing professionalism, attention to detail, and a welcoming atmosphere. The Server Assistant position at Parkland Golf & Country Club is a vital role within this dynamic team, supporting the servers and kitchen staff to ensure seamless dining service and memorable guest interactions.
The Server Assistant, also known as a Food Runner or Busser, plays a crucial part in facilitating efficient food service by delivering food orders accurately and promptly from the kitchen to guests. This role is responsible for maintaining the back-of-house and dining areas by keeping them clean, organized, and well-stocked, which helps optimize operations and enhances the overall guest experience. The Server Assistant is also the point of contact for guests’ inquiries about menu items, ingredients, and special requests, requiring them to have a friendly and professional demeanor.
This full-time position offers an excellent opportunity for individuals looking to start or continue a career in the hospitality industry within a supportive and professional setting. The role demands excellent multitasking abilities, a keen eye for detail, and a genuine commitment to customer satisfaction. The Server Assistant must be knowledgeable about the dining room layout, table settings, and proper food presentation to ensure all orders meet the club’s high standards. Additionally, a strong emphasis on safety, cleanliness, and teamwork is essential to the smooth functioning of the dining operation.
Working at Parkland Golf & Country Club means becoming part of a well-respected community that values hard work, integrity, and a passion for service. Employees benefit from a work environment that encourages growth and development, with opportunities to gain valuable experience in food and beverage service. A preferred ServSafe certification highlights the importance of food safety and handling knowledge in meeting the club’s stringent hygiene protocols.
In summary, the Server Assistant role is an integral support position designed to assist servers and kitchen staff in delivering exceptional dining experiences for members and guests. By ensuring timely food delivery, maintaining cleanliness and organization, and engaging courteously with guests, the Server Assistant contributes significantly to the club’s commitment to excellence and guest satisfaction. This position suits individuals who enjoy working in a fast-paced, team-oriented environment and who strive to uphold the highest standards of hospitality.
The Server Assistant, also known as a Food Runner or Busser, plays a crucial part in facilitating efficient food service by delivering food orders accurately and promptly from the kitchen to guests. This role is responsible for maintaining the back-of-house and dining areas by keeping them clean, organized, and well-stocked, which helps optimize operations and enhances the overall guest experience. The Server Assistant is also the point of contact for guests’ inquiries about menu items, ingredients, and special requests, requiring them to have a friendly and professional demeanor.
This full-time position offers an excellent opportunity for individuals looking to start or continue a career in the hospitality industry within a supportive and professional setting. The role demands excellent multitasking abilities, a keen eye for detail, and a genuine commitment to customer satisfaction. The Server Assistant must be knowledgeable about the dining room layout, table settings, and proper food presentation to ensure all orders meet the club’s high standards. Additionally, a strong emphasis on safety, cleanliness, and teamwork is essential to the smooth functioning of the dining operation.
Working at Parkland Golf & Country Club means becoming part of a well-respected community that values hard work, integrity, and a passion for service. Employees benefit from a work environment that encourages growth and development, with opportunities to gain valuable experience in food and beverage service. A preferred ServSafe certification highlights the importance of food safety and handling knowledge in meeting the club’s stringent hygiene protocols.
In summary, the Server Assistant role is an integral support position designed to assist servers and kitchen staff in delivering exceptional dining experiences for members and guests. By ensuring timely food delivery, maintaining cleanliness and organization, and engaging courteously with guests, the Server Assistant contributes significantly to the club’s commitment to excellence and guest satisfaction. This position suits individuals who enjoy working in a fast-paced, team-oriented environment and who strive to uphold the highest standards of hospitality.
Job Requirements
- High school education or equivalent
- Up to one month related experience or training or equivalent combination of education and experience
- Ability to stand, walk, talk and hear frequently
- Ability to lift up to 50 pounds regularly
- Ability to carry trays above the head
- Ability to work in wet or humid conditions
- Ability to communicate in English
- Patience and customer service orientation
- ServSafe certification preferred
Job Qualifications
- High school education or equivalent
- Previous experience as a Food Runner, Busser or similar entry-level restaurant role preferred
- ServSafe certified (preferred)
- Ability to read and speak English
- Strong multitasking and communication skills
- Attention to cleanliness and safety
- Customer-oriented approach
- Excellent people skills
- Responsible and trustworthy
Job Duties
- Assures all material used by server and expeditor is clean and ready for daily operation
- Possesses knowledge of the position of each diner's chair in the dining rooms and lounges
- Sets the outside line with under liner plates, flatware, linen napkins and any other items needed for delivering food
- Organizes plates in the window and matches each one with each ticket to run food to tables
- Sets tables in accordance with facility standards
- Answers members/guests' questions about ingredients and menu items
- Informs restaurant staff about customers' feedback or requests
- Ensures each menu item is prepared as outlined on each ticket
- Delivers food orders from kitchen to customers rapidly and accurately
- Corrects menu items with chef or expeditor before delivery
- Removes unused place settings
- Clears dishes upon course completion
- Keeps workstations stocked
- Cleans workstations, takes out trash, vacuums dining room
- Incorporates safe work practices
- Maintains regular and reliable attendance
- Performs other required duties
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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