Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.30
Work Schedule
Flexible
Benefits
Bonus opportunities
Health Insurance
Tuition Assistance
company-matching 401(k)
associate discount
Track to the Trades program
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
Employee assistance program
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
Employee stock purchase plan
Job Description
Lowe's Companies, Inc. (NYSE: LOW) is a leading FORTUNE 50 home improvement retailer based in Mooresville, North Carolina. Serving approximately 16 million customer transactions weekly, Lowe's operates over 1,700 stores across the United States and employs around 300,000 associates. With fiscal year 2023 sales exceeding $86 billion, Lowe's has established itself as a trusted destination for home improvement products and services nationwide. The company's mission centers on supporting communities through initiatives such as creating safe, affordable housing and cultivating skilled trade professionals, reflecting its commitment to both customer satisfaction and social responsibility. Lowe's is renowned not only for its extensive... Show More
Job Requirements
- High school diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe's retail experience or 3 years external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met
- 1 year experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to read, write and perform basic arithmetic
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state
Job Qualifications
- High school diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe's retail experience or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to read, write, and perform basic arithmetic
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state
- 1 year of experience in completing customer sales orders
- 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
- 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
- Professional certification related to the department being considered
- Bi-lingual skills
Job Duties
- Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
- Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
- If in the Pro Department, focus on external accounts and outside sales and services
- Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
- Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
- Support all checkout functions, call buttons, departmental pages, or requests for assistance
- Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
- Complete other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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