Full-Time Restaurant Assistant Manager

Charlotte, NC, USA|

Job Overview

Compensation

Hourly

Range $15.00 - $17.85

Benefits

employee discount

401(k) matching

growth opportunities

Education Assistance

health benefits

Parental leave

Paid Time Off

Daily Pay

free movies

Job Description

Cinemark is a leading global entertainment company dedicated to providing memorable movie experiences to audiences around the world. With a significant presence as a major movie theater chain, Cinemark prides itself on delivering an engaging and high-quality cinema experience to movie lovers. Known for its state-of-the-art theaters, a wide range of film selections, and commitment to exceptional guest service, Cinemark continuously cultivates a dynamic culture that fosters growth, innovation, and career development for its employees. The company’s vision goes beyond just screening movies; it aims to create an immersive environment where guests can enjoy not just films but also outstanding hospitality and service at every touchpoint of their visit. Operating on a large scale with numerous locations, Cinemark offers an exciting and fast-paced workplace atmosphere where teamwork, leadership, and customer engagement are paramount. Joining the Cinemark team means being part of an energetic community passionate about the entertainment industry with ample opportunities for personal and professional advancement.

The Restaurant Assistant Manager role at Cinemark is a pivotal position responsible for supporting and managing the daily restaurant operations within the theater environment. This role is integral to ensuring that guests receive exceptional food and beverage service in a timely, courteous, and professional manner. The assistant manager will work closely with team members to implement Cinemark’s brand standards regarding guest service, operational efficiency, and compliance with safety and regulatory policies. The position offers a hands-on leadership opportunity, providing coaching and training to staff while overseeing key administrative tasks such as cash handling, inventory management, and budget adherence. The ideal candidate will be adept at fostering a friendly and upbeat atmosphere, resolving complex customer service issues, and maintaining a strong focus on operational excellence.

In addition to managing the restaurant’s everyday functions, the assistant manager ensures compliance with all applicable state and federal laws related to food safety and alcohol service. They also play a critical role in maintaining cleanliness, sanitation, and safety standards to provide a welcoming environment for all guests and team members. Flexibility in scheduling, including availability for evenings, weekends, and holidays, is essential given the entertainment and hospitality nature of the business. At Cinemark, the assistant manager will have the chance to contribute to a supportive work culture that values high ethical standards, work ethic, and continuous learning. The role’s salary range is $15.00 to $17.85 per hour, reflecting the company’s commitment to providing competitive compensation paired with extensive benefit offerings. Overall, this position is ideal for individuals looking to build or expand their management experience in a dynamic restaurant setting within an exciting and fast-growing entertainment industry company.

Job Requirements

Must be at least 18 years of age
high school diploma or G.E.D. graduate preferred
minimum 1-2 years of restaurant supervisory experience preferred
completion of three basic management courses within Cinemark’s Management Accreditation Program
completion of food handling training and obtain relevant certification
completion of Safe Alcohol Service training if applicable
availability to work flexible hours including evenings, weekends, and holidays
consistent attendance
energetic and friendly during shifts
provide excellent guest service
accurate cash handling and basic math skills
effective verbal and written communication skills in English
ability to work both independently and collaboratively
responsive to direction
urgent and proactive work approach
excellent organizational skills
ability to recruit, train, lead, and resolve conflicts
bilingual English/Spanish preferred

Job Qualifications

High school diploma or G.E.D. preferred
management supervisory experience of 1-2 years preferred
completion of basic management courses within Cinemark’s Management Accreditation Program
basic food handling training and any required local or state certification
completion of Safe Alcohol Service training program if working with alcohol
strong interpersonal and communication skills
ability to lead, recruit, train, and resolve conflicts
bilingual English/Spanish preferred
excellent time management and organizational skills
ability to work independently and in a team environment

Job Duties

Train and coach team members to serve food and drinks courteously and timely
interact verbally with guests creating a friendly and upbeat atmosphere
complete assigned administrative functions
ensure cash handling procedures comply with company and brand policy
manage alcohol service according to all state and federal laws and regulations
conduct regular inventory and order supplies as necessary
accept and audit deliveries
adhere to budgets by managing costs and driving sales growth
handle complex and challenging customer service scenarios
enforce dress code compliance among team members
learn and enforce Cinemark policies and procedures fairly and consistently
report employee relations issues to the General Manager or appropriate authority
maintain high work ethic and code of conduct
identify and sanitize high-contact areas
properly use personal protective equipment
address safety or security issues promptly
perform other work-related duties as assigned