Full Time Night Auditor / Night Manager-Courtyard Raleigh/Cary

CMC Hotels is a distinguished hospitality company headquartered in Raleigh, North Carolina. Specializing in the development, acquisition, repositioning, and management of upscale limited service, extended stay, and full service hotels, CMC Hotels has earned a reputation for excellence within the hotel industry. Their portfolio of properties consistently leads the market, surpassing both operational and financial benchmarks as well as guests’ expectations for hospitality and comfort. With a commitment to quality and innovation, CMC Hotels continues to expand its influence and elevate its services in a competitive industry.

At CMC Hotels, people are at the heart of everything they do. The company strongly believes in the philosophy of "Growing People," reflecting their commitment to associate development. Team members are recognized for their contributions and provided opportunities to grow their skills and advance their careers. CMC Hotels fosters a supportive work environment where associates can thrive both personally and professionally, making it a highly desirable employer within the hospitality sector.

Currently, CMC Hotels is seeking dedicated Guest Service professionals to join their teams. These roles are vital for maintaining the exceptional service standard that guests expect and form the frontline of the hotel’s positive guest experience. The position offered is for the 3rd shift, operating from 11:00 PM to 7:00 AM, Sunday through Thursday. The company offers a competitive hourly wage that is commensurate with the candidate's experience, alongside a highly competitive benefits package.

The role of a Guest Service professional at CMC Hotels involves much more than just customer interaction. Candidates will be responsible for ensuring the safety and satisfaction of guests during their check-in and check-out processes, as well as throughout their stay. This includes managing reservations, processing payments, and providing detailed information about hotel policies, amenities, and services to enhance the guest experience.

A crucial part of the role is the end-of-day balancing process and maintaining accurate records, which directly contributes to the hotel’s operational success. The role requires interfacing effectively with previous shifts and management to ensure seamless communication and hotel activity updates. This collaborative atmosphere supports a smooth operation and a superior guest experience. CMC Hotels values individuals who are self-motivated, able to work independently, and possess excellent communication and customer service skills.

Benefits provided by CMC Hotels include paid vacation, holiday pay, medical, dental, and vision insurance, paid sick leave, a 401k retirement plan, and exclusive Marriott Hotel discounts. These benefits help promote a healthy work-life balance and provide security and incentives for their employees. Eligible associates are well supported, making the company an attractive choice for those seeking a long-term career in hospitality.

In summary, working with CMC Hotels as a Guest Service professional offers a unique opportunity to be part of a top-tier hotel management company. Candidates will gain invaluable experience in hospitality while contributing to a team that prioritizes guest satisfaction and employee growth. This is an ideal role for those passionate about delivering outstanding service in a fast-paced and rewarding environment.