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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.00 - $16.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
complimentary shift meal
Employee discount card
Learning programs
Career development opportunities
Corporate social responsibility activities
Job Description
Fairmont Austin is Austin's largest luxury hotel, boasting 1,048 guestrooms and suites, along with more than 140,000 square feet of meeting and event space. As one of the most innovative and dynamic hotel teams in one of the fastest-growing markets in the United States, Fairmont Austin is a premier destination for luxury hospitality. The hotel is part of Accor, a global leader in hospitality that prides itself on welcoming individuals as they are and offering career opportunities that align with personal values and personalities. Accor supports continuous growth and learning, ensuring that work brings purpose and meaning to each employee's... Show More
Job Requirements
- Ability to perform each essential duty satisfactorily
- Previous service experience preferred
- Previous point of sale system experience preferred but not required
- Excellent communication skills
- Strong interpersonal skills
- Ability to work in a fast paced environment
- Ability to work well with others
- Ability to remain calm and courteous under pressure
Job Qualifications
- Previous service experience an asset
- Previous point of sale system experience an asset but not required
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Job Duties
- Consistently offer professional friendly and engaging service
- Assist guests regarding menu items in an informative and helpful way
- Follow outlet policies procedures and service standards
- Have full knowledge of beverage lists and promotions
- Have full knowledge of all menu items garnishes contents and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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