FT Retail Floor Supervisor - Lee Wrangler Outlet

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $32,760.00 - $44,200.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
401(k) with Company Match
Employee assistance program
Employee Discounts
flexible schedule
Holiday pay
Annual merit increase or bonus
Paid Time Off

Job Description

Kontoor Brands is a leading global apparel company that manages a portfolio of some of the world’s most iconic lifestyle, outdoor, and workwear brands including Wrangler, Lee, and Helly Hansen. Established with a commitment to quality, innovation, and sustainability, Kontoor Brands leverages its global platform, strategic sourcing model, and best-in-class supply chain to accelerate brand growth and deliver long-term value to its customers and stakeholders worldwide. The company’s dedication to purpose-led business practices ensures a culture that values inclusion, diversity, and ethical standards across all operations.\n\nThe Retail Floor Supervisor position at Kontoor Brands offers a dynamic leadership opportunity within the retail sector. This role is essential for driving successful store operations by supporting sales performance, ensuring exceptional customer experiences, and managing daily execution on the sales floor. Reporting directly to the Store Manager, the Retail Floor Supervisor helps lead the team by overseeing the sales floor activities, coaching associates on customer engagement, loyalty, operational processes, and maintaining store standards, policies, and procedures. This position emphasizes leadership presence, accountability, and a passion for creating a welcoming environment that elevates the brand experience for customers.\n\nThe Retail Floor Supervisor is responsible for opening and closing the store, maintaining security and operational integrity while fostering a strong team culture focused on customer service excellence. The role entails ensuring visual merchandising standards are met consistently to enhance the store’s aesthetic and appeal, alongside managing daily tasks including freight processing, loss prevention, and safety initiatives. This leadership position requires the ability to assign and delegate tasks effectively, offer real-time coaching and support to team members, and take charge as Manager on Duty when necessary. The supervisory role is also critical in onboarding new team members, developing their sales and service skills, and motivating the staff to meet individual and store sales goals.\n\nKontoor Brands values diverse perspectives and inclusive leadership styles, encouraging candidates with varied backgrounds and experiences to apply. Employees enjoy a work environment centered on mutual respect, ethical behavior, and opportunities for professional growth and development. The company maintains a competitive pay range for this position of $15.75 to $21.25 per hour and offers a comprehensive benefits package, reflecting its commitment to employee well-being and satisfaction.

Job Requirements

  • Must be at least 18 years old
  • Open availability including evenings, weekends, and holidays
  • Ability to stand, walk, and move throughout the store for extended periods
  • Capacity to lift and carry up to 50 lbs occasionally and 25 lbs regularly
  • Ability to push and pull merchandise racks and assemble displays
  • Clear and respectful communication skills
  • Ability to use retail technology and equipment proficiently
  • Willingness to perform manual labor and maintain store cleanliness

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or customer service experience is advantageous
  • Strong leadership and communication skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Knowledge of loss prevention strategies and retail operations
  • Proficiency with point-of-sale systems and basic technology
  • Strong organizational skills and attention to detail

Job Duties

  • Open and close the store ensuring operational standards are met
  • Support and coach sales associates on customer engagement and loyalty
  • Maintain visual merchandising standards and organize the sales floor
  • Manage daily store operations including point-of-sale integrity and freight processing
  • Enforce loss prevention and safety policies to protect assets and personnel
  • Act as Manager on Duty rotating to oversee team performance and store activities
  • Assist in onboarding and training new team members in store procedures and service excellence

Job Criteria

Experience

No experience required


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