
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Disability insurance
Flexible spending account
Job Description
Food Lion is a well-established grocery retail company that has been serving communities since 1957. With a workforce of over 82,000 associates, Food Lion provides a convenient, fresh, and affordable shopping experience to more than 10 million customers weekly across 10 states in the Southeastern and Mid-Atlantic regions of the United States. Known for its dedication to customer satisfaction and community engagement, Food Lion operates numerous stores, each committed to upholding high-quality standards in food selection, customer service, and operational efficiency. The company has a strong reputation as a trusted grocery retailer, continuously evolving to meet the changing needs of its customers while embracing innovation and employee development. Food Lion fosters an inclusive workplace culture emphasizing equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or expression.
The role available at Food Lion is within the Deli Bakery Department, specifically at Store 00124 Deli located at 102 N. Reilly Road in Fayetteville, North Carolina. This position is a retail operations role focused on delivering outstanding customer service and maintaining strict operational standards within the deli and bakery sections of the store. The incumbent will be responsible for providing quality food products and ensuring that department procedures align with the Food Lion standard practice manual. Key responsibilities include maximizing sales through excellent customer interaction and minimizing shrink by effectively managing product handling and inventory. Additionally, the role demands maintaining a clean, safe, and sanitary department environment in compliance with company policies and applicable local, state, and federal regulations.
This role requires individuals who are enthusiastic about creating a positive shopping experience with fast, friendly, and accurate customer service. The position emphasizes teamwork, requiring courtesy and cooperation among associates to maintain a harmonious work environment. The deli bakery associate must have a comprehensive understanding of the use of ingredients, production standards for food processing, proper labeling, and display techniques. Safety is paramount, with adherence to food safety and workplace safety guidelines expected at all times. Associates will be responsible for identifying and correcting unsafe conditions and reporting accidents according to Food Lion procedures. The use of company technology tools, including inventory and ordering systems, is an essential part of the daily workflow.
The position also includes mandatory completion of computer-based training and continuous skill development through training packets and aids to ensure proficiency in all required tasks. The ideal candidate will have a high school diploma or equivalent and possess strong interpersonal, organizational, communication, and customer service skills. Physical stamina is necessary as the role involves repetitive hand and arm motions, lifting, bending, standing for extended periods, and working in varying temperature conditions. Food Lion provides a supportive work environment with a clear dress code and uniform policy to maintain a professional appearance. This employment opportunity offers individuals a chance to join a respected company with a commitment to quality and community service while gaining valuable experience in retail food operations.
The role available at Food Lion is within the Deli Bakery Department, specifically at Store 00124 Deli located at 102 N. Reilly Road in Fayetteville, North Carolina. This position is a retail operations role focused on delivering outstanding customer service and maintaining strict operational standards within the deli and bakery sections of the store. The incumbent will be responsible for providing quality food products and ensuring that department procedures align with the Food Lion standard practice manual. Key responsibilities include maximizing sales through excellent customer interaction and minimizing shrink by effectively managing product handling and inventory. Additionally, the role demands maintaining a clean, safe, and sanitary department environment in compliance with company policies and applicable local, state, and federal regulations.
This role requires individuals who are enthusiastic about creating a positive shopping experience with fast, friendly, and accurate customer service. The position emphasizes teamwork, requiring courtesy and cooperation among associates to maintain a harmonious work environment. The deli bakery associate must have a comprehensive understanding of the use of ingredients, production standards for food processing, proper labeling, and display techniques. Safety is paramount, with adherence to food safety and workplace safety guidelines expected at all times. Associates will be responsible for identifying and correcting unsafe conditions and reporting accidents according to Food Lion procedures. The use of company technology tools, including inventory and ordering systems, is an essential part of the daily workflow.
The position also includes mandatory completion of computer-based training and continuous skill development through training packets and aids to ensure proficiency in all required tasks. The ideal candidate will have a high school diploma or equivalent and possess strong interpersonal, organizational, communication, and customer service skills. Physical stamina is necessary as the role involves repetitive hand and arm motions, lifting, bending, standing for extended periods, and working in varying temperature conditions. Food Lion provides a supportive work environment with a clear dress code and uniform policy to maintain a professional appearance. This employment opportunity offers individuals a chance to join a respected company with a commitment to quality and community service while gaining valuable experience in retail food operations.
Job Requirements
- High school graduate or equivalent preferred
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Understand the use of ingredients, mixes, and icings and coordinates colors
- Understand production standards for processing of all product
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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