
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Flexible
Benefits
Competitive Hourly Wages
no tipping policy
flexible schedule
Positive work culture
Equal opportunity employer
Job Description
Rollcraft is an innovative dining establishment nestled in the vibrant East Village of New York City, specializing in the art of the handroll. This unique, intimate counter-only spot is designed to deliver an immersive and interactive dining experience that centers on fresh-to-order temaki, which features crispy nori, warm seasoned rice, and premium seafood. Every element of the meal is crafted and prepared directly in front of the guests, ensuring a meal that is not only high-quality and delicious but also visually engaging. The inspiration behind Rollcraft is drawn from the fast-paced, high-quality, and casual dining scene of NYC, creating a perfect blend of speed, precision, and hospitality.
The establishment prides itself on being a no-tipping venue, fostering a culture of stable and fair pay for all staff members. This commitment reflects their progressive values and ensures that team members can focus on providing exceptional service without the unpredictability of tips. Rollcraft values a warm, welcoming atmosphere where the guest’s experience is the top priority and where staff collaboration and communication are essential to success.
The Front of House role at Rollcraft is a pivotal position that drives the guest’s overall dining experience. Ideal candidates are hospitality-driven servers who bring not only a warm and friendly personality but also precision in their service delivery. This role emphasizes attentiveness and a thorough knowledge of the food and beverage being served, allowing the server to guide guests expertly through their meals. Effective communication and teamwork between the service and kitchen teams are critical, ensuring a seamless flow of operations during even the busiest rushes. Candidates should be capable of maintaining calm, efficiency, and professionalism, prioritizing the guest experience in a dynamic environment.
The ideal candidate will have full availability or excellent flexibility in their schedule to meet the demands of the establishment. Competitive hourly wages are offered, reflecting the company’s commitment to fair and equitable compensation. The work culture at Rollcraft encourages a positive attitude, a strong work ethic, and a willingness to learn and grow within the team. Servers are expected to embody a sense of urgency while maintaining a warm and welcoming demeanor that aligns with Rollcraft’s mission and values.
In summary, this position offers a unique opportunity to be part of a dedicated team that values quality, interaction, and professionalism. It is perfect for individuals passionate about hospitality who thrive in fast-paced, detail-oriented environments where teamwork and communication are paramount. Joining Rollcraft means contributing to an extraordinary dining experience in one of NYC’s most vibrant neighborhoods with a company that champions fairness and excellence.
The establishment prides itself on being a no-tipping venue, fostering a culture of stable and fair pay for all staff members. This commitment reflects their progressive values and ensures that team members can focus on providing exceptional service without the unpredictability of tips. Rollcraft values a warm, welcoming atmosphere where the guest’s experience is the top priority and where staff collaboration and communication are essential to success.
The Front of House role at Rollcraft is a pivotal position that drives the guest’s overall dining experience. Ideal candidates are hospitality-driven servers who bring not only a warm and friendly personality but also precision in their service delivery. This role emphasizes attentiveness and a thorough knowledge of the food and beverage being served, allowing the server to guide guests expertly through their meals. Effective communication and teamwork between the service and kitchen teams are critical, ensuring a seamless flow of operations during even the busiest rushes. Candidates should be capable of maintaining calm, efficiency, and professionalism, prioritizing the guest experience in a dynamic environment.
The ideal candidate will have full availability or excellent flexibility in their schedule to meet the demands of the establishment. Competitive hourly wages are offered, reflecting the company’s commitment to fair and equitable compensation. The work culture at Rollcraft encourages a positive attitude, a strong work ethic, and a willingness to learn and grow within the team. Servers are expected to embody a sense of urgency while maintaining a warm and welcoming demeanor that aligns with Rollcraft’s mission and values.
In summary, this position offers a unique opportunity to be part of a dedicated team that values quality, interaction, and professionalism. It is perfect for individuals passionate about hospitality who thrive in fast-paced, detail-oriented environments where teamwork and communication are paramount. Joining Rollcraft means contributing to an extraordinary dining experience in one of NYC’s most vibrant neighborhoods with a company that champions fairness and excellence.
Job Requirements
- High school diploma or equivalent
- Availability to work flexible hours including evenings and weekends
- Strong communication skills
- Ability to work efficiently in a fast-paced environment
- Customer service experience
- Professional and warm demeanor
- Willingness to learn and adapt
Job Qualifications
- Previous experience in a hospitality or server role
- Excellent communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Knowledge of food and beverage service best practices
- Strong teamwork abilities
- Positive attitude and eagerness to learn
- Flexibility in work schedule
Job Duties
- Greet guests warmly and guide them through the menu
- Provide attentive and knowledgeable service about food and beverages
- Communicate seamlessly with kitchen staff to ensure timely preparation and delivery of orders
- Maintain composure and efficiency during busy service periods
- Collaborate with team members to uphold service standards
- Assist in maintaining a clean and organized front of house environment
- Handle guest inquiries and resolve any service issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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