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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $27.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Discounted hotel room nights
Complimentary hotel room nights
Earned wage access
daily pay availability
Paid vacation
Complimentary Meals
Medical insurance
Dental Insurance
Vision Insurance
401k retirement savings plan
educational assistance
Opportunities to work and visit Hyatt Hotels and Resorts worldwide
Job Description
Hyatt is a renowned global hospitality company known for its dedication to providing exceptional guest experiences through caring and attentive associates. With a commitment to excellence and innovation in hotel management, Hyatt operates a wide range of properties including full-service hotels and resorts worldwide. Hyatt associates work in a dynamic and supportive environment that encourages career growth, job enrichment, and employee well-being. The company values leadership, communication, and teamwork along with a culture that prioritizes guest satisfaction and employee development.
The Front Office Supervisor role at Hyatt is a critical leadership position within the hotel’s guest service team. This full... Show More
The Front Office Supervisor role at Hyatt is a critical leadership position within the hotel’s guest service team. This full... Show More
Job Requirements
- Experience in front office operations
- Excellent communication skills
- Ability to work in a fast-paced environment
- Capability to stand for long periods
- Basic management skills
- Availability to work full-time
- Ability to handle guest concerns effectively
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Experience with front office operations
- Ability to stand for long periods of time
- Strong leadership and relationship skills
Job Duties
- Oversee front office hosts and the guest registration process
- Communicate hotel services and promotions to guests
- Provide strong guest service orientation to meet high guest expectations
- Engage in casual conversation with guests to enhance guest experience
- Process forms of payment and respond to guest inquiries
- Serve as first contact for guest concerns and implement service recovery best practices
- Act as Manager on Duty in the absence of management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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