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Front Office Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.00 - $20.00
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Benefits

Paid Time Off
Professional development opportunities
supportive work environment
flexible schedule
health insurance options

Job Description

IICA Speech is a dedicated pediatric therapy clinic specializing in speech therapy, occupational therapy, and feeding therapy services. Founded in 2004 by Amy Haught, the company has grown from its beginnings in the South Bay area to now operating multiple clinics in San Jose, California, Roseville, California, and Kalispell/Whitefish, Montana. The clinic focuses on delivering compassionate and specialized care to children requiring therapeutic support to improve their speech, feeding abilities, and overall occupational functioning. With a clinical team of 17 and an administrative team of 10, the clinic prides itself on fostering a supportive and collaborative work environment where employees... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a receptionist or front desk role preferred
  • Strong communication skills
  • Basic computer proficiency
  • Ability to maintain confidentiality
  • Reliable attendance
  • Ability to work part-time afternoon shifts Monday through Friday

Job Qualifications

  • Excellent attendance
  • Ability to provide a high level of customer service to patients, visitors, staff, and external customers
  • Ability to maintain a high level of professionalism and strict confidentiality, will train on HIPAA
  • Attention to detail and accuracy
  • Basic computer skills: MS Office (Word, Excel, PowerPoint, and Outlook)

Job Duties

  • Greeting people entering the building, answering any questions, providing directions, and alerting staff when someone is there to meet or visit them
  • Manage client sign-in sheets
  • Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
  • Maintain the reception area, keeping it clean and free of clutter
  • Handle filing and scanning as requested
  • Scheduling patients as needed or requested
  • Assist clinical staff with admin duties as needed
  • Closing clinic duties
  • Collaborate and support admin team in other offices, must be computer savvy

Job Criteria

Experience

No experience required


Job Location

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