Front Office Receptionist

IICA Speech is a dedicated pediatric therapy clinic specializing in speech therapy, occupational therapy, and feeding therapy services. Founded in 2004 by Amy Haught, the company has grown from its beginnings in the South Bay area to now operating multiple clinics in San Jose, California, Roseville, California, and Kalispell/Whitefish, Montana. The clinic focuses on delivering compassionate and specialized care to children requiring therapeutic support to improve their speech, feeding abilities, and overall occupational functioning. With a clinical team of 17 and an administrative team of 10, the clinic prides itself on fostering a supportive and collaborative work environment where employees contribute to meaningful patient outcomes. The company culture emphasizes professionalism, high-quality customer service, and maintaining confidentiality according to HIPAA regulations.

This part-time position as a Front Office Receptionist is based in the Roseville, California clinic and involves working afternoons Monday through Thursday from 2 p.m. to 7 p.m. and Fridays from 2 p.m. to 6 p.m., totaling approximately 24 hours per week. The role is crucial as the first point of contact for clients and visitors, providing a warm and welcoming environment that reflects the values of IICA Speech. Responsibilities include greeting visitors, managing client sign-in sheets, answering phone inquiries, scheduling patients, maintaining the reception area, handling filing and scanning tasks, and assisting clinical staff with administrative duties as needed. The position also involves collaborating with other administrative team members across multiple offices to support overall clinic operations. The ideal candidate is expected to have excellent attendance, strong communication and interpersonal skills, attention to detail, basic proficiency in Microsoft Office software, and the ability to maintain professionalism and confidentiality. This role offers an excellent opportunity for individuals seeking part-time work within a supportive pediatric therapy setting, where they can contribute to a positive client experience and smooth clinic operation while gaining valuable experience in a healthcare administration environment.