Job Overview
Compensation
Salary
Range $80,200.00 - $83,000.00
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401(k)
basic life insurance
Short term disability insurance
Paid Time Off
Job Description
Hyatt Regency Bellevue, located on Seattle's Eastside, is a distinguished full-service hotel known for its commitment to exceptional guest experiences and hospitality excellence. As part of the globally recognized Hyatt Hotels Corporation, Hyatt Regency Bellevue offers guests a blend of modern comfort, attentive service, and vibrant local culture. The hotel caters to both business travelers and vacationers, providing amenities such as spacious accommodations, event facilities, diverse dining options, and recreational opportunities. Its prime location near downtown Bellevue places it within easy access to shopping, entertainment, and corporate offices, making it a popular choice for travelers visiting the area.
We are currently seeking a dedicated and knowledgeable Overnight Assistant Front Office Manager to join our Front Office team. This pivotal role involves overseeing and supporting the night audit team to ensure seamless front desk operations throughout the overnight shift. As the Overnight Assistant Front Office Manager, you will be responsible for supervising night auditors, managing guest check-ins and check-outs, addressing guest inquiries and resolving any issues that may arise during the night, and maintaining accurate financial transaction records. Your role ensures the hotel maintains the highest quality of guest service during the less traditional hours, providing peace of mind to both guests and management alike. This position plays a critical role in upholding the reputation of Hyatt Regency Bellevue for offering consistent and reliable service around the clock.
This is a full-time employment opportunity with a budgeted annual salary range between $80,200 and $83,000. Hyatt Regency Bellevue offers a supportive work environment where colleagues are valued and supported with extensive benefits and perks, contributing to both professional growth and personal well-being. The position requires the ability to work overnight shifts, weekends, and holidays to maintain continuous operational coverage during the overnight hours. If you are enthusiastic about hospitality, enjoy working in a fast-paced environment, and thrive on providing exceptional guest service with attention to detail, this role offers a rewarding career path at one of the region's premier hotels. Joining Hyatt means becoming part of a culture that cares deeply about its colleagues and guests, fostering an inclusive and dynamic workplace where talent and dedication are recognized and appreciated.
We are currently seeking a dedicated and knowledgeable Overnight Assistant Front Office Manager to join our Front Office team. This pivotal role involves overseeing and supporting the night audit team to ensure seamless front desk operations throughout the overnight shift. As the Overnight Assistant Front Office Manager, you will be responsible for supervising night auditors, managing guest check-ins and check-outs, addressing guest inquiries and resolving any issues that may arise during the night, and maintaining accurate financial transaction records. Your role ensures the hotel maintains the highest quality of guest service during the less traditional hours, providing peace of mind to both guests and management alike. This position plays a critical role in upholding the reputation of Hyatt Regency Bellevue for offering consistent and reliable service around the clock.
This is a full-time employment opportunity with a budgeted annual salary range between $80,200 and $83,000. Hyatt Regency Bellevue offers a supportive work environment where colleagues are valued and supported with extensive benefits and perks, contributing to both professional growth and personal well-being. The position requires the ability to work overnight shifts, weekends, and holidays to maintain continuous operational coverage during the overnight hours. If you are enthusiastic about hospitality, enjoy working in a fast-paced environment, and thrive on providing exceptional guest service with attention to detail, this role offers a rewarding career path at one of the region's premier hotels. Joining Hyatt means becoming part of a culture that cares deeply about its colleagues and guests, fostering an inclusive and dynamic workplace where talent and dedication are recognized and appreciated.
Job Requirements
- High school diploma or equivalent
- minimum of two years previous front office or rooms operation supervisory experience preferred
- ability to work overnight shifts, holidays, and weekends
- physical stamina to lift, push, and pull moderate weights
- excellent communication and interpersonal skills
- proficiency with front office software and night audit procedures
- strong attention to detail and problem-solving skills
Job Qualifications
- True desire to satisfy the needs of others in a fast-paced environment
- refined verbal and written communication skills
- physical stamina to lift, push, and pull up to moderate weight
- ability to stand for long periods and walk moderate distances
- ability to work overnight shifts, holidays, and weekends
- minimum of two years previous front office or rooms operation supervisory experience preferred
Job Duties
- Oversee night audit staff operations
- manage front desk activities during the overnight shift
- ensure accuracy of financial transactions and night audit reports
- respond promptly to guest inquiries and resolve complaints
- supervise and assist night auditors with daily closing procedures
- maintain high standards of guest service and satisfaction
- ensure compliance with hotel policies and safety procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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