Front Office Manager — Lead Guest Experience in a Design-Forward Boutique

Method-Hospitalit is a dynamic hospitality management company dedicated to delivering exceptional guest experiences in the hotel industry. With a focus on innovation, quality service, and guest satisfaction, Method-Hospitalit has built a strong reputation in managing properties that prioritize both comfort and personalized attention. Within the vibrant city of Detroit, MI, the company operates ROOST Detroit, a distinctive hotel known for its unique blend of modern amenities and warm hospitality. At ROOST Detroit, guests enjoy a comfortable and welcoming environment that reflects the rich culture and entrepreneurial spirit of the city. Method-Hospitalit's approach to hospitality blends traditional values of friendliness and care with modern operational excellence, ensuring that every guest's stay is memorable and enjoyable. The company places a high emphasis on professional development and values team members who are passionate about creating exceptional experiences for all visitors.

Currently, Method-Hospitalit is seeking a Front Office Manager to lead the front desk operations at ROOST Detroit. This position is ideal for a seasoned hospitality professional who thrives in a fast-paced environment and is dedicated to delivering top-tier guest service. The Front Office Manager will be responsible for overseeing daily front desk operations, managing schedules, and training the front desk team to uphold the high service standards that define ROOST Detroit. This leadership role involves coordinating with various hotel departments to ensure seamless service and a welcoming atmosphere for all guests. The candidate must demonstrate strong leadership skills, possess experience in hotel front office management, and maintain a guest-focused mentality at all times. By managing team dynamics and maintaining operational efficiency, the Front Office Manager plays a key role in ensuring that guests feel welcomed and valued from the moment they arrive until their departure. This role offers a unique opportunity to influence the guest experience at a reputable property in one of Detroit's most exciting hospitality venues. The employment type for this position is full-time, designed for individuals committed to advancing their career in hotel management while contributing to the success of the ROOST Detroit brand. The ideal candidate will enjoy a rewarding work environment where leadership, innovation, and guest satisfaction are priorities.