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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $78,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
This job opening is for a full-time Front Office Manager position within a reputable hotel known for its dedication to delivering exceptional guest experiences and operational excellence. This establishment operates in the hospitality industry, focusing on providing high-quality accommodation and services that cater to diverse guests. The hotel brand prides itself on maintaining a distinguished reputation through superior customer service, commitment to operational standards, and fostering a welcoming environment for both guests and staff. With a competitive salary range of $75,000 to $78,000, this role offers an attractive opportunity for experienced professionals aiming to advance their careers in hotel management.Show More
Job Requirements
- High school completion or an equivalent level of education and experiences
- 1-2 years of previous experience in the hospitality industry preferably in the front office department
- Physical ability to exert up to 20 pounds of force occasionally
- Ability to walk or stand for significant periods
Job Qualifications
- High school completion or equivalent
- 1-2 years of previous experience in the hospitality industry preferably in the front office department
- Strong leadership and interpersonal skills
- Excellent communication and organizational skills
- Ability to manage financial transactions and budget preparation
- Knowledge of hotel operation procedures and policies
- Ability to handle guest complaints and resolve issues effectively
Job Duties
- Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures
- Confers and cooperates with other managerial staff to ensure coordination of hotel activities
- Demonstrate positive leadership characteristics which inspire employees to meet and exceed standards
- Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company
- Attend meetings as well as schedules and conducts departmental meetings
- Answers inquiries pertaining to hotel policies and services
- Ensure smooth check-in/check-out experiences, guest interactions, and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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