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Front Of House Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $17.00
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Restaurant Discounts
Friendly Competitions
recognition programs
formal training
Career growth opportunities
Equal opportunity employer

Job Description

Jaggers is a vibrant and customer-focused restaurant brand that has built its reputation on delivering fresh, high-quality food combined with exceptional service. Known for its commitment to freshness and a welcoming atmosphere, Jaggers offers a dining experience that goes beyond just meals — it creates memorable moments for every guest. As a franchise operated by Rolling Smiles, LLC, Jaggers prides itself on fostering an inclusive, supportive work environment where employees can thrive and grow in their careers. The company's dedication to providing fresh food and outstanding hospitality has made it a beloved destination for customers who appreciate both quality and a warm, friendly ambiance.

Jaggers is currently seeking passionate and outgoing Front of House Team Members to join their team. This role is crucial to the overall guest experience, as Front of House Team Members are the face of Jaggers, responsible for greeting every guest with genuine warmth and enthusiasm. These team members play a fundamental role in delivering exceptional service that keeps guests coming back. The position offers a flexible work schedule, competitive hourly wages ranging from $12.00 to $17.00 per hour, and numerous opportunities for career advancement through formal training and internal growth.

As a Front of House Team Member at Jaggers, you will be responsible for WOWing guests with service excellence, utilizing effective salesmanship to suggest food and beverage items, and sharing the Jaggers story to create a connection with first-time visitors. Mastery of the Point of Sale system is essential for smooth transaction processing, while strict adherence to safety and sanitation standards is critical for maintaining the highest quality dining environment. Additional duties include delivering orders promptly with a positive attitude, managing cash handling and checkout procedures accurately, and completing assigned side work to support overall restaurant operations. Jaggers fosters a fun and engaging culture where employees enjoy discounts at the restaurants, friendly competitions, and recognition programs that celebrate their contributions.

Working at Jaggers means becoming part of a team that values inclusivity, dynamic service, and continuous learning. The company is an equal opportunity employer, committed to providing a fair chance to all qualified applicants regardless of race, color, religion, age, sex, gender identity, national origin, sexual orientation, veteran status, citizenship, disability, or any other legally protected status. If you are enthusiastic about creating memorable guest experiences and thrive in a fast-paced, team-oriented environment, Jaggers offers an excellent opportunity to grow your career in the hospitality industry while having fun and making a difference every day.

Job Requirements

  • high school diploma or equivalent
  • availability to work flexible shifts including evenings and weekends
  • ability to stand for extended periods
  • excellent communication skills
  • basic cash handling experience
  • ability to work well in a team environment
  • willingness to learn and follow company policies

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a customer service or hospitality role preferred
  • strong communication and interpersonal skills
  • ability to work in a fast paced environment
  • basic math skills for cash handling
  • ability to follow safety and sanitation guidelines
  • positive attitude and team player mentality

Job Duties

  • WOWing guests with exceptional service
  • suggesting specific food and drink items using great salesmanship
  • recognizing first time guests and sharing the Jaggers story
  • using the Point of Sale system effectively
  • understanding and following proper safety and sanitation practices
  • delivering fresh food and items with a smile
  • performing cash handling and checkout procedures correctly
  • performing all assigned side work

Job Criteria

Experience

Entry Level (1-2 years)


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