Front of House Supervisor

Topgolf is a globally recognized sports and entertainment company that transforms the traditional game of golf into a dynamic social experience. Known for its innovative venues that combine technology, dining, and entertainment, Topgolf aims to deliver fun and excitement to guests of all ages and skill levels. The company operates multiple venues across the United States and worldwide, positioning itself as a leader in the entertainment and hospitality industry. At its core, Topgolf emphasizes creating welcoming, inclusive environments where guests can connect, compete, and celebrate. This commitment to exceptional guest experiences is supported by a diverse team of professionals dedicated to operational excellence and guest satisfaction.

This position is for a leadership role at the Topgolf venue located in Greensboro, North Carolina. The Venue Operations team member will be instrumental in driving team performance, ensuring smooth day-to-day operations, and fostering a culture of positivity and engagement. This role requires a proactive leader who can provide guidance and motivation to a diverse team, ensuring that performance targets are met consistently. Responsibilities will include monitoring and coaching team members, collaborating across departments to maintain seamless workflow, and promptly addressing any operational challenges or guest concerns. In addition to supervision duties, the role involves preparing performance reports and ensuring compliance with company policies and safety standards. The leadership position also demands a strong focus on associate development and promoting an inclusive workplace culture.

Successful candidates should expect to work varied shifts, including evenings, weekends, and holidays, as the venue operates to serve guests during peak entertainment hours. The role requires physical stamina to stand and walk for extended periods, including maneuvering stairs when necessary. Topgolf values a hands-on leadership approach where supervisors actively engage with their teams on the floor to inspire and drive success. This position offers competitive benefits, including free play opportunities, discounted food, comprehensive health plans, and access to mental well-being resources for qualified employees.

As a company committed to equal opportunity, Topgolf fosters an equitable and inclusive environment, respecting diversity in all forms. This role reflects Topgolf’s dedication to creating a positive work atmosphere that supports both guest satisfaction and associate growth. Candidates with a background in leadership within hospitality or entertainment venues, coupled with excellent communication and organizational skills, will find this position rewarding and impactful. Joining Topgolf means becoming part of a vibrant sports and entertainment community focused on innovation, fun, and customer excellence.