Front of House - Server/Busser

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Part-time employment
inclusive work environment
Training opportunities
Equal employment opportunity
supportive team culture
Employee Discounts

Job Description

Dough Zone Dumpling House is a celebrated restaurant that has garnered widespread acclaim from thousands of guests for its exceptional food quality and outstanding customer service since its inception. The establishment prides itself on providing a welcoming and authentic dining experience, specializing in traditional dumplings and other flavorful Chinese dishes. Known for its consistent high standards, Dough Zone Dumpling House offers a vibrant and inclusive environment where both staff and customers can enjoy a sense of community and culinary delight. The restaurant's commitment to excellence is matched by its dedication to fostering a positive workplace culture, promoting teamwork and growth opportunities for all employees.

Currently, Dough Zone Dumpling House is expanding its team and is actively seeking passionate individuals to join its Front of House staff, including roles such as servers, bussers, and food runners. Beginning with the position of Busser, the ideal candidates will be those who enjoy interacting with people, are enthusiastic about the food industry, and seek flexible work schedules. This role is designed for both entry-level candidates eager to learn and experienced hospitality professionals looking for a rewarding opportunity. The position offers part-time, in-person employment with a focus on providing friendly and efficient service to every customer.

The Front of House Receptionist duties are integral to ensuring guests receive a warm welcome upon arrival and throughout their visit. Responsibilities include greeting customers, answering questions about the menu, assisting with reservations, and managing takeout and delivery orders. The ability to communicate effectively in English is essential, with additional fluency in Chinese considered a significant advantage. The receptionist will also handle phone inquiries professionally, manage seating arrangements, and oversee waitlists during busy periods, contributing to a smooth and pleasant dining experience.

Dough Zone USA and Moji Food are committed to cultivating a diverse and inclusive work environment, emphasizing equal employment opportunities for all. The companies proudly participate in the E-Verify program to confirm employment eligibility and adhere strictly to policies that prevent discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected characteristic. By joining Dough Zone Dumpling House, candidates become part of a respected team that values integrity, collaboration, and excellent customer relations, marking it as an excellent place to develop a career in the hospitality industry.

Job Requirements

  • Ability to communicate in English
  • flexible working schedule
  • willingness to work part-time and in-person
  • ability to manage multiple tasks simultaneously
  • customer-oriented mindset
  • reliable and punctual
  • no prior experience required
  • fluency in Chinese is a plus

Job Qualifications

  • Excellent communication skills
  • ability to work well with others in a fast-paced environment
  • friendly and approachable demeanor
  • proficiency in English required
  • additional fluency in Chinese preferred but not required
  • basic customer service skills
  • ability to multitask
  • no prior experience required, both entry-level and experienced candidates are welcome

Job Duties

  • Greet customers warmly upon arrival and provide excellent service throughout their visit
  • answer questions about the menu
  • assist customers with reservations
  • manage takeout and delivery orders
  • answer phone calls promptly and professionally
  • manage reservations and seating arrangements including waitlist management during peak times
  • communicate effectively in English with additional Chinese language skills as a plus

Job Criteria

Experience

No experience required


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