Front of House Manager - JOEY Newport Beach

Newport Beach, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,304.00 - $90,000.00

Work Schedule

Standard Hours

Benefits

Career Development

Education and growth opportunities

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Medical Reimbursement Plan

Employee assistance program (EAP)

Discounted employee shift meals

10% discount for self and guests on all food and beverages

Discounted clothing retailer partnership

Referral Bonus Program

Sales competitions and rewards

Paid vacation

Paid sick leave

Job Description

JOEY Restaurants is a leading multi-concept restaurant group known for delivering the ultimate dining experience across multiple locations in North America. Established in 1992, JOEY has grown into an iconic brand recognized for its handcrafted menus inspired by local and global flavors, prepared by award-winning chefs and served by world-class hospitality professionals. The company prides itself on fostering a warm, inclusive, and creative work environment where teamwork and personal development are prioritized. JOEY Restaurants is family-owned and continues to expand, with a strong commitment to maintaining high standards of service, ambiance, and culinary excellence. They focus heavily on people development, ensuring that their partners (employees) are trained, educated, and empowered to deliver memorable guest experiences.

The role of Front of House Manager at JOEY Restaurants presents an exciting leadership opportunity in the hospitality industry where you will directly influence the success of a high-volume, multi-million-dollar establishment. This full-time position offers an annual salary range of $70,304 to $90,000, emphasizing the company’s commitment to rewarding experienced and high-potential individuals. As Front of House Manager, you will play a pivotal role in cultivating a collaborative team environment, driving sales, and maintaining exceptional guest service standards. Your responsibilities include attracting, recruiting, and retaining a high-performing team while supporting their continuous personal and professional growth. You will be charged with executing quarterly strategic plans that align with JOEY’s business objectives, focusing on profitability, product quality, operational efficiency, and outstanding guest experiences. This role demands strong leadership, excellent communication skills, and a passion for hospitality that results in creating iconic, world-class service instances for guests.

Additionally, JOEY Restaurants values employees who embody genuine warmth, honesty, and integrity, as well as those who are confident yet humble. Employees are encouraged to thrive in a dynamic and fast-paced setting, demonstrate problem-solving ability, and foster healthy team competition. The company offers comprehensive benefits including medical, dental, vision, life insurance, employee assistance programs, and generous employee discounts on meals. Joining JOEY means becoming part of a brand that deeply invests in its people and believes that genuine warmth and care should always be present in every guest interaction. You will be stepping into a role where you can build a significant career, develop your leadership skills, and contribute directly to a thriving and rapidly growing restaurant brand.

Job Requirements

1-3 years leadership experience
must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications
able to walk and stand for prolonged periods of time
able to perform frequent bending, reaching, and stretching
capable of repetitive manual tasks
able to lift and carry up to 50 lbs
thrive in a dynamic, fast-paced work environment

Job Qualifications

1-3 + years leadership experience
must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications
possess a passion for hospitality and a proven track record of creating world-class hospitality experiences
successful employees are genuine, warm, and caring
value honesty and conduct themselves with integrity
comfortable providing and receiving feedback to achieve personal growth and performance excellence
natural problem solvers with an insatiable desire to positively impact individual and team execution
passionate about quality and professionalism
possess exceptional relationship building and communication skills
encourage healthy and supportive competition within their team
exude confidence, humility, and respect
take pride in presenting a professional appearance and demeanor

Job Duties

Foster a cohesive and collaborative team environment through exemplary leadership
provide guests with friendly and attentive service throughout their dining experience
resolve service issues and guest complaints with a sense of urgency, poise, and good judgment
assist with managing store sales, budgets, cost of goods, and labor
supervise and guide service and experience standards and provide impactful coaching as needed
build sales opportunities and positive guest experiences
fulfill recruitment needs, impact positive candidate experience, selection and retain your team
support with training and development of technical knowledge and execution
communicate daily focus and feedback to service and kitchen teams
follow all food and alcohol service and handling safety precautions and procedures