Front of House Manager

Topgolf is a dynamic sports entertainment company that has revolutionized the way millions of people experience golf. With a high-energy and high-volume environment, Topgolf combines golf, food and beverage, events, and entertainment into a seamless and exciting experience that draws guests repeatedly. Established as a leader in the entertainment and hospitality industry, Topgolf offers a vibrant workplace where career growth and personal development are encouraged. The company prides itself on its culture of fun, excellence, and teamwork, making it an ideal place for individuals passionate about hospitality and guest satisfaction to advance their careers.

The Front of House Manager at Topgolf plays a crucial role in maintaining the high standards of service and hospitality that define the brand. This position is responsible for overseeing the guest-facing team, ensuring operations run smoothly and guests receive exceptional service day after day. The manager is expected to lead by example, staying visible on the floor, interacting with guests, and swiftly addressing any issues that may arise. Beyond guest interaction, the role includes key operational duties such as managing opening and closing procedures, scheduling, hiring, and supporting team development. The ability to maintain a positive, high-energy work environment that aligns with Topgolf's core values of fun, one team, excellence, courage, and caring is essential.

The role demands flexibility, including availability for evenings, weekends, holidays, and extended hours during peak periods or special events. Candidates should be experienced leaders who understand that hospitality is more than a job; it is a craft that requires dedication, coaching, and continuous improvement. The Front of House Manager is instrumental in creating an unforgettable guest experience by fostering a team culture rooted in care and accountability, ensuring the team is fully staffed, and driving performance through business metrics and guest feedback.

Topgolf offers a competitive annual salary ranging between $51,500 and $62,500 based on experience. The company is committed to providing a comprehensive benefits package including health, dental, and vision insurance, a 401(k) plan with employer match, a free mental well-being platform, access to free play, and half-price food for qualifying team members. This ensures that employees are supported both professionally and personally as they contribute to the company's ongoing success.