Front End Team Member

Total Wine & More is a leading retailer specializing in fine wines, beers, and spirits. Renowned for its comprehensive selection and exceptional customer service, Total Wine & More operates numerous stores across the United States, providing customers with expert advice, extensive education, and a unique shopping experience. The company places strong emphasis on a collaborative work environment where team members are valued and supported. With commitment to diversity, equal opportunity, and inclusivity, Total Wine & More fosters a workplace culture that encourages personal growth, respect, and a shared mission of excellence. The company offers both seasonal and non-seasonal employment opportunities and maintains a dedication to fair compensation practices that reflect market conditions and individual knowledge and experience.

The role of Cashier, internally titled Front End Team Member, is vital to delivering the vibrant and friendly shopping atmosphere Total Wine & More is known for. This position centers around providing fast, efficient, and friendly service to customers by accurately processing sales transactions while maintaining a strong focus on customer satisfaction. Cashiers are the primary point of contact for customers during purchases, ensuring identification verification, handling payments, answering questions, and promoting loyalty programs. Beyond transactional duties, the role involves engaging customers to build lasting relationships, informing them about products and services, and embodying the company’s commitment to exceptional service. Cashiers gain product knowledge through specialized training in wines, spirits, and beer, enabling them to assist customers effectively.

Safety and compliance are integral to this position, especially regarding the sale of alcohol. Cashiers adhere to all applicable laws and regulations to maintain a secure and compliant store environment. This includes maintaining cleanliness and safety standards throughout the store and participating in cross-functional activities as assigned by the management team. The role may also include additional responsibilities such as assisting in sales support and merchandising or stocking, especially in smaller teams or during high volume periods.

Total Wine & More offers flexible scheduling to accommodate business needs, including evening and weekend shifts. The position is physically demanding, requiring the ability to stand for long periods, lift substantial weights, and work under varying environmental conditions. The company values its employees as its greatest asset and invests in their health, wellbeing, and career advancement through a comprehensive Total Rewards program and access to numerous tools and resources. The cashier role opens pathways for growth and advancement within the organization, with the opportunity to transition from seasonal to non-seasonal roles.