TJX Companies logo

Front-End Associate/Cashier

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.90 - $17.40
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401k Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401k Match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a leading Fortune 100 company recognized globally for its off-price retail business, offering diverse opportunities across multiple retail brands such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. At TJX, every day is an opportunity for growth, exploration, and achievement. As a company, TJX embraces diversity, fosters collaboration, and prioritizes the development of its employees, ensuring a vibrant and inclusive workplace. With operations spread across four global Home Offices, Distribution Centers, and Retail Stores, TJX provides a dynamic environment where employees can learn, thrive, and make a significant impact in the retail industry. The company is committed to a supportive work culture that upholds honesty, integrity, and respect, while maintaining high standards in customer service and operational excellence.

The role of a Store Associate at Marshalls, operating under the TJX Companies umbrella, is vital in delivering a highly satisfied customer experience. This position is responsible for engaging and interacting with customers, embodying the company’s customer experience principles, maintaining an organized and clean store environment, and adhering to operational, merchandise, and loss prevention standards. The Store Associate often cross-trains to support multiple areas within the store, showcasing versatility and flexibility. Key responsibilities of this role include accurately processing customer purchases and returns, promoting loyalty programs, maintaining merchandising standards, participating in store recovery activities, and supporting safety awareness and shrink reduction initiatives. The position demands excellent communication, organizational skills, and the ability to multitask effectively. Physical capability to lift heavy objects may also be required.

Marshalls offers a competitive pay range from $16.90 to $17.40 per hour, with actual compensation dependent on skills, qualifications, and experience. The company also provides comprehensive benefits including associate discounts, retirement plans, health insurance options, paid time off, and various employee assistance programs. This position is designed for individuals who possess strong customer service skills, flexibility in scheduling, and a proactive approach to supporting the store’s operational needs. Candidates with retail experience, excellent interpersonal skills, and the ability to adapt to dynamic environments will find this role rewarding. Marshalls is located at 14401 Inglewood Ave, Store 0195, Hawthorne, CA, where employees enjoy a positive and growth-oriented work atmosphere. TJX Companies promote equal opportunity employment and reasonable accommodations in compliance with applicable laws, welcoming applicants from diverse backgrounds.

Job Requirements

  • High school diploma or equivalent
  • retail customer service experience preferred
  • ability to work a flexible schedule
  • strong communication skills
  • ability to multitask and respond to changes
  • capacity to lift heavy objects with or without accommodation
  • ability to work effectively with peers and supervisors

Job Qualifications

  • Excellent customer service skills
  • strong communication and organizational skills
  • ability to multitask
  • ability to respond appropriately to changes or unexpected situations
  • capable of lifting heavy objects
  • retail customer experience preferred

Job Duties

  • Deliver a highly satisfied customer experience
  • engage and interact with all customers
  • embody customer experience principles and philosophy
  • maintain a clean and organized store environment
  • adhere to operational, merchandise, and loss prevention standards
  • cross-train to support various store areas
  • accurately ring customer purchases and returns
  • promote credit and loyalty programs
  • uphold merchandising philosophy and procedures
  • prepare merchandise for sales floor
  • participate in store recovery
  • maintain organizational and cleanliness standards
  • provide and accept recognition and feedback
  • adhere to labor laws, policies, and procedures
  • support shrink reduction goals
  • participate in safety awareness
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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