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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned hospitality management company that prides itself on putting people first. Committed to fostering a supportive and inclusive workplace environment, Pyramid Global Hospitality embraces diversity, employee growth, and overall wellbeing. With a network spanning over 230 properties worldwide, the company is dedicated to building meaningful relationships with its employees and guests alike. Known for a culture that prioritizes employee development, Pyramid offers robust employee benefits including comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. The company also emphasizes... Show More
Job Requirements
- Must be available to work a flexible schedule, including nights, weekends, and holidays
- High school diploma or equivalent required
- Previous hotel or resort experience preferred
- Genuine desire to make a positive impact on guests and team members
- Outgoing, engaging, and professional demeanor
- Strong computer proficiency
- Excellent verbal and written communication skills
- Ability to thrive in a fast-paced environment
- Ability to stand for the duration of the shift
Job Qualifications
- High school diploma or equivalent
- Previous hotel or resort experience preferred
- Genuine desire to make a positive impact on guests and team members
- Outgoing, engaging, and professional demeanor
- Strong computer proficiency
- Excellent verbal and written communication skills
- Ability to thrive in a fast-paced environment
Job Duties
- Oversee guestroom allocations and ensure reservations are accurately recorded to maximize occupancy and revenue
- Assist the Front Office Manager with hiring, training, and scheduling Front Office personnel
- Supervise team performance, attendance, professionalism, and overall conduct
- Ensure check-in and check-out procedures are consistently followed
- Maintain strong communication between Front Office and all hotel departments, especially regarding guest arrivals and departures
- Collaborate with the Sales Department to fulfill client room needs and conduct site tours as necessary
- Serve as group liaison for the Front Office, overseeing room blocks, arrivals, billing, departures, and pre-conference meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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