Front Desk Supervisor

Hotel June is a unique boutique hotel located on the iconic Pacific Coast Highway at Point Dume in Malibu, California. This private enclave is comprised of mid-century bungalows that historically served as serene hideaways for well-known writers, musicians, and artists who were drawn to the spirit of the area. Today, Hotel June continues to embody that same inviting atmosphere, blending a rich heritage with modern amenities to offer guests a tranquil yet stylish retreat. The hotel’s location offers the rare combination of close proximity to the beautiful beach and a peaceful, private environment, making it a perfect destination for travelers seeking both relaxation and adventure. The personalized service and intimate setting make Hotel June stand out as an exceptional boutique hospitality establishment in Malibu, delivering distinctive experiences that honor the creative legacy of this celebrated coastal region.

In the role of Front Desk Supervisor at Hotel June, you will be the driving force behind the daily operations of the Front Desk department, making sure that guests receive exemplary service from the moment they arrive until their departure. This leadership position involves supervising a dedicated team of Front Desk Agents, fostering their growth through training and mentorship, and ensuring the smooth and efficient management of front desk activities such as check-ins, check-outs, reservations, and guest inquiries. You will serve as the critical liaison between guests, hotel management, and other departments to guarantee that all expectations are exceeded and that operations run seamlessly.

The Front Desk Supervisor is also responsible for maintaining high standards in guest relations, problem resolution, and operational quality control. You will take an active role in handling any guest concerns with professionalism and empathy to uphold the hotel’s reputation for excellent customer care. Supporting your team with motivation and leadership, you will create a positive work environment that reflects the hotel’s values of warmth, excellence, creativity, and authenticity. By managing administrative tasks including financial transactions, inventory control, and reporting, you will contribute significantly to the hotel's operational success and continuous improvement.

Proper Hospitality, the company behind Hotel June, is committed to developing a thriving workplace that values creativity, humanity, and excellence. They prioritize their employees’ growth, wellbeing, and engagement through comprehensive benefits and dedicated development programs. Joining Hotel June means becoming part of a community where your work has meaningful impact and where you can build a fulfilling career in the hospitality industry.